Job Description
Job Title:  Quality and Process Excellence Lead
Req Id:  86928
City:  Hyderabad
State/Province:  Telangana
Posting Start Date:  8/13/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Position: Deputy Manage

 

Band:B3

 

Voice/ Non-Voice: Non Voice

 

Shift:Mostly General Shift, but require flexibile working as per business requirement

 

Qualification : Graduate/PG (BE / B Tech/ MBA/ B.Stat from a Premier Institute)

 

Experience : Minimum 4 + years as Quality & Process Excellence/ Consulting practitioner & total 9 -10 years of overall Experience

 

Experience Breakup: 

-Quality / Process Excellence/ Consulting
-Preferably Trust & Safety/ Content Moderation experienc

 

Essential Hiring Skills:

-Strong functional knowledge of Six Sigma, Statistical tools, Quality& Process re-engineering
-Change management skills & Facilitation Skills
 -Problem Solving tools / analytical skills 
·         Exposure to ISO, CMMi or COPC will be added advantage
·         Consulting experience in Shared Services Set up/BPO space is desirable
-Excellent Interpersonal and leadership skill

 

Good to have Hiring Skills:

·         Program management & change management
·         Problem solving tools/ analytical skills
·         Excellent communication / interpersonal, facilitation skills
·         High energy level, confident, assertive and team player

 

Responsibilities:

- Responsible for driving quality initiatives for Wipro / Client Accounts.
-Working with dispersed cross functional teams  on organizational process (re)-design or industry specific business processes
- Leveragebusiness optimization & innovation tools & application forprocess re-engineering
-Benchmarkingprocesses, Mgmt dashboard set up & building the best practices repository.
-Changeplanning and management for deployment of re-designed processes and best practices for large teams without reporting relationship
- Facilitating workshops, remote groups and leading process diagnostic for articulationof process issues and solution formulatio

 

Location: Hyderabad

 
Mandatory Skills: Quality .

 

Experience: 5-8 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
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