Job Description
Hiring: Team Leader | LiDAR & Data Labeling
Position: Team Leader
Band: B1
Location-Bangalore
Qualification: Graduate
Experience: Minimum 48 months / 4+ years
Industry: BPO / Data Labeling / LiDAR Operations
Essential Hiring Skills
- Mandatory hands-on experience in LiDAR labeling / annotation projects
- Experience in LiDAR dataset auditing and quality checks
- Current or previous experience as a Team Lead, preferably handling 20–22 associates
- Strong people management, coaching, mentoring, and problem-solving skills
- Good understanding of operational SLAs/KPIs such as Shrinkage, Attrition, Quality, and AHT
- Ability to understand, interpret, and prepare SOPs and policy guidelines
- Strong experience in quality management, root cause analysis, and corrective/preventive action plans
- Good stakeholder management and communication skills
Key Responsibilities
- Lead and manage a team of approximately 20–22 associates.
- Provide work direction, coaching, mentoring, and development support.
- Monitor daily productivity, quality, and service levels to ensure SLAs are met.
- Conduct regular one-to-one discussions, weekly reviews, and performance feedback sessions.
- Audit LiDAR datasets and identify quality improvement opportunities.
- Perform root cause analysis and drive corrective and preventive actions.
- Collaborate with Project Managers, SMEs, Group Leaders, and client stakeholders.
- Support administrative responsibilities in the absence of the Group Leader.
Preferred Candidate
Candidates currently working as a Team Lead with an official Team Lead designation and having strong hands-on experience in LiDAR labeling/Data Annotation operations will be preferred.
Mandatory Skills: Geographic Information Systems(Maps) .
Experience: 1-3 Years .
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