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Title:  Techno Functional Consultant - L2

Requisition ID:  80180
City:  Hyderabad
Country/Region:  IN
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Citrix 

Key Skills:

Experience in Citrix CVAD , DaaS and Azure Cloud is the mandatory skill and rest is mentioned in the JD shared earlier. 

 

Hyderabad is the primary location and secondary would be Bangalore / Pune /Chennai
•Experience in Citrix CVAD/DaaS, Azure AVD. 
•XenApp 7.X and Later Versions
•NetScaler 11.x & Later versions
•MS Enterprise Windows Server 2016/2019 experience
•Hyper-V/Nutanix virtualization experience
•Group Policies / Active Directory
•Image creation / management
•SCVMM (System Centre Virtual Machine Manager)
•SCCM (System Centre Configuration Manager)
•SCOM (System Centre Operations Manager)
•UPM/FSLogix Storage
•iSCSI / Fibre channel exposure
•Enterprise data continuity experience 
•Networking & V-LANs & Firewalls, switch, and router experience
•DHCP/ DNS & TCP/IP iIPv4 / IPv6
•SSL / VPN & Hardware 


Roles and Responsibilities:


•Strong Knowledge on Citrix Administration, Citrix CVAD & Daas concepts. 
•Design Plan and Deploy Citrix Presentation Server installation, upgrade, Server refresh.
•Migration/Upgrade an Existing Server Farm , Installing the Citrix Component.
•Configuring Citrix Licensing Servers, Session management.
•Patching Citrix environment Citrix Printer Server Management.
•Manage Server Farm and Manage the Data Store and Manage Network Communication.
•Strong Working knowledge on Windows 2016 & later OS Servers and Active Directory.
•Excellent troubleshooting skills in an enterprise-wide Citrix CVAD & Citrix DaaS. 
•Handle and manage the PVS environment & Knowledge on PVS Versioning process
•Experience in Machine Creation Services.
•Should be able to handle the Citrix UPM and MS Roaming
•Proficiency in Citrix Policies and Printer management
•Experience in Citrix ADC  (NetScaler Load balancer and gateway)
•Good knowledge on Windows Active directory
•Should have good skills on Citrix sites Installations and configurations
•Experience in application publishing and troubleshooting skills to isolate the Citrix issue
•Experience in Hyper-V / Nutanix
•Proficiency in Windows active directory
•Advanced level of troubleshooting of PVS / MCS  Issues
•Manage Load balancing and Failover services
•Good knowledge on session prelaunch and lingering
•Expertise Knowledge on storefront and configuring stores
•Experience in Master image creation and maintenance on cleanup & recovery process.
•Feature Packs Installing & Knowledge on packaging tools.
•Understanding of capacity planning, Documentation and Reporting 
•Performance monitoring and fine-tuning environment.
•Basic Knowledge on SQL Database.

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Do

1. Bridging the gap between project and support teams through techno-functional expertise

  • For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment
  • Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines
  • Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch
  • Support the solutioning team from architectural design, coding, testing and implementation
  • Understand the functional design as well as technical design and architecture to be implemented on the ERP system
  • Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production
  • Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions
  • Write code as per the developmental standards to decide upon the  implementation methodology
  • Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise
  • Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency
  • Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly
  • Support on-site manager with the necessary details wrt any change and off-site support

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2. Skill upgradation and competency building

  • Clear wipro exams and internal certifications from time to time to upgrade the skills
  • Attend trainings, seminars to sharpen the knowledge in functional/ technical domain
  • Write papers, articles, case studies and publish them on the intranet

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Deliver

No. Performance Parameter Measure
1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT
2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised
3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter

 

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Mandatory Skills: Citrix Admin .

 

Experience: 8-10 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

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