Job Description
Job Title:  Telecom Expense Management Analyst -Tangoe
Req Id:  109669
City:  Hyderabad
State/Province:  Telangana
Posting Start Date:  11/11/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Role Purpose

The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction

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Telecom Expense Management Analyst to support Order Management activities on the Tangoe platform. The role involves managing new internet circuit orders and coordinating the disconnection of legacy circuits as part of ongoing telecom optimization projects. The candidate will work remotely and collaborate with global teams to ensure accurate and timely execution of telecom service requests.

Order Management:

•Initiate and track new internet circuit orders via Tangoe platform
•Coordinate disconnection of old/unused circuits.
•Validate order details and ensure alignment with project requirements.
•Liaise with telecom vendors and internal stakeholders to resolve order-related issues.
•Maintain documentation and audit trails for all orders and disconnects.

 

Telecom Expense Management Support (Good to have)

•Assist in monthly invoice validation and reconciliation.
•Support cost allocation and chargeback processes.
•Identify billing discrepancies and escalate for resolution.
•Maintain inventory of active circuits and services.
•Update and maintain telecom asset records in Tangoe.
 

Reporting & Analysis:

•Generate regular reports on order status, cost savings, and disconnect progress.
•Support ad-hoc reporting requests related to telecom spend and usage.
•Analyze trends in telecom usage and provide insights for optimization.

 

Required Skills & Qualifications:

•Experience with Tangoe or similar TEM platforms.
•Understanding of telecom services, especially internet circuits.
•Strong organizational and communication skills.
•Proficiency in Excel and reporting tools.
•Ability to work independently in a remote environment.
•Prior experience in telecom order management or expense analysis preferred.

 

Additional Activities May Include:

•Supporting contract and vendor management activities.
•Assisting with telecom budget forecasting.
•Participating in telecom audits and inventory clean-up projects.
•Coordinating with IT and procurement teams for service provisioning.

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Mandatory Skills: Tangoe TEM .

 

Experience: 3-5 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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