Job Description

We are looking for a IDAM Business Analysis 

This position is hybrid for Mexico City

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• Support the Project Lead in scope definition by understanding the overall objective and constraints in the field of Identity and Access Management.  
• Collect requirements and transform them into a structured and comprehensive work product.  
• Define clear acceptance criteria which can serve as a comprehensive test set.  
• Analysis Target Operating Model and implementation / migration approach, to refine and validate scope and requirements, to identify changes. 

• Participate in the initial feasibility study.  
• Working closely with Business and IT stakeholders to gather requirements (functional and non-functional) and translate them into technical specifications.   
• Define approach to requirements gathering, and elicit, analyse, document, and validate business requirements.  
• Define approach to data analysis and data cleansing. 
• Create and document business processes using BPMN (Business Process Modelling Notation) tools.  
• Contribute to solution integration and implementation or migration strategy, identifying new scope and requirements e.g. for parallel operation of as-is and to-be processes. 
• Collaborate with the change management to ensure that new deliverables are adopted for the benefit of the organisation.  
• Analyse the impact and the security risks of a new service development on the current system. Capitalise on the existing security measures or mitigations in place and identify benefit profiles.  
• Facilitate communication between the business, the IT teams, and the key contributors during the project delivery phase.  
• Define a test approach for the identified requirements to ensure that the initiative delivers the expected solution.   
• Participate to the validation of the solution through testing and ensure the traceability of the results.  
• Update internal and external documentation to ensure its up to date like the standard operating procedures (SOPs) or training material.   
• Drive and secure the operational readiness of the project solution.  

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• We are looking for a candidate with 3 to 5 years of experience as Senior Business Analyst to be able to produce the required work products.  
• Understanding of Identity Management including access (de)provisioning, role-based access control, joiner/mover/leaver (“JML”) activities, ServiceNow integrations, knowledge of access control models and policies, security protocols and standards such as SAML, Oauth. 

• Analytical and critical mindset, with a strong attention to detail: Capacity to break down complex problems, interpret and challenge data, and make informed decisions to drive business success.  
• Excellent communication skills (listening, writing, and presenting) at all levels, from team members to senior management level.  
• Ability to build relationships with stakeholders to understand, gather business process, application requirements and meet their target.  
• Strong negotiation and conflict management skills.  
• Problem-oriented and solution-driven: Ability to identify and analyse problems, understand their root-cause, and find high-quality solutions.  
• Flexibility and continuous improvement: Can work in an environment with continuous change on the related services.  
• Capacity to work autonomously and in close team collaboration.  
• Understanding of agile methodology and ability to work in an agile environment.  
• Experience with data analysis tools and techniques, statistical data modelling and data visualization.   
• Knowledge of data management principles and practices.  
• Understanding of data quality and governance principles.  
• MS Office, Visio, Tableau and Power BI proficiency.  
• Professional English proficiency.  

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