ITP - Integration Specialist (POD Specialist)
KEY RESPONSIBILITIES:
- Coordinate deployment plans, milestones, readiness checks, implementation windows and cross-team dependencies.
- Gather and clarify market/site demand; maintain assumptions, decisions, risk and action logs.
- Align daily activity across site contacts, Market FRMs, platform teams, MSPs, Field Services, OEMs and suppliers.
- Track site access, facilities prerequisites, local constraints, asset/CMDB updates and lifecycle activities.
- Perform routine inspections and log readings.
- Coordinate testing, closure evidence, runbooks, monitoring confirmation and handover to support teams.
- Identify and Support Preventive maintenance activities, engage vendors, Support and supervise third-party technicians during service activities and ensure job executed as per compliance requirement
- Support Capacity & Infrastructure Activities - Assist in rack setup, power provisioning, and cable management.
EXPERIENCE & CAPABILITIES:
- Coordinating infrastructure, network, workplace technology or IT platform deployments in a global managed-services environment.
- Strong planning, follow-up and documentation discipline across ITSM/change processes, schedules and evidence packs.
- Practical vendor/MSP/OEM coordination across multiple sites, stakeholders and dependencies.
- Working understanding of LAN/WLAN, WAN/SD-WAN, cloud connectivity, UC, asset lifecycle and CMDB.
- Clear communication with technical and stakeholders; English fluency plus local language.
PREFERRED QUALIFICATIONS(ATLEAST ONE)
- Technical coordinator
- 6-8 yes Exp. ITIL Foundation
- ServiceNow or comparable ITSM
- IT Infrastructure – including LAN, WIFI, Networking, Storage and Compute, and cloud infrastructure fundamentals (Not Expert but a Generalist)
CORE DELIVERABLES:
- Demand and requirement summary
- Status reports
- Handover pack, runbook and closure evidence
- Milestone and readiness adherence
- Accurate documentation, asset and lifecycle records
- Complete handover before operational closure
- Responsive communication and visible improvements
Mandatory Skills: Project Management .
Experience: 5-8 Years .
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