Job Description
Job Title:  SERVICE LEVEL MANAGER L1
City:  Irving
State/Province:  Texas
Posting Start Date:  4/13/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Roles and Responsibilities: 

  • Technical Release Manager who will be responsible for planning, executing and ensuring quality of Production releases in the project
  • Release Manager ‘s main task is to communicate with the team regarding key project plans, commitments, and essential changes which include project requirements, schedule, scope changes, and QA plans.
  • Project progress needs to be measured ensuring that application releases are delivered within the deadline and considering budget constraints and check whether they meet or exceed customer expectations.
  • Coordinate with the release engineers to understand the consequences of code merges and branches.
  • The main responsibility is to work towards making improvements in the release process.
  • Considering project development, integration, and deployment of software releases to different platforms, it becomes essential to develop scripts and automation tools.
  • It’s essential to take part in CAB meetings to discuss the CAB meetings to know about the release scope and hindrance blocking.
  • Their main responsibility also includes to maintain/uphold a release repository/source to manage key information like build and release procedures, notification lists, and dependencies.
Mandatory Skills: ITIL Service Level Mgmt .

 

Experience: 3-5 Years .

 

The expected compensation for this role ranges from $45,000 to $121,000 .

 

Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

 

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

 

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.