Job Description
Job Title:  Vmware VDI Engineer
Req Id:  107377
City:  Irving
State/Province:  Texas
Posting Start Date:  11/6/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

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Responsibilities:

•  Supporting the Ops teams to diagnose and provide solutions for systemic issues in the Process Automation Services platforms

•  Solve Operational problems

•  Work on-call shifts responding to alerts

•  Providing oversight into mission critical projects

•  Conduct operations workshops and increase operational effectiveness within the organization

•  Identify, develop, test, debug and implement improvements using Digital Transformation techniques to optimize operational efficiencies for Level 3 Ops functions and improve platform reliability

•  Persuade and influence others through strong and comprehensive communication and diplomacy skills

•  Set and maintain acceptable performance and availability thresholds (Service Level Objectives) by working closely with Ops and system engineers to drive adoption of modern reliability practices like SLI, SLOs, error budget policies, actionable alerts, self-healing, proactive capacity management and change/release management practices.

•  Monitor and help stabilize services in production. Standardize & Improve monitoring and reporting capabilities, dashboard creation using tools like Splunk, AppDynamics, etc

•  Perform Compliance Reviews of Vulnerabilities/EOVS

•  Engage on Gating/Production Readiness Review(PRR) for new services/platforms/products

•  Participate on CoB/DR Drills

•  Standardize change and release management

•  Proactively perform demand forecasting, capacity planning and anomaly detection

•  Review and engage on release of new products/services from testing through go-live

•  Standardize change and release management for Platforms

•  Contribute towards architecture reviews, making sure product designs are technically sound with contingencies thought through.

•  Technical documentation focused towards driving post-mortems, technical/process guidance, automation, operational improvement, etc.

•  Review current platforms & application architecture and engage with server & product engineers for setting up SDI for the existing platform with focused drive to enable new platforms.

 

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Qualifications:

•  Relevant Level 3 SME or Engineering experience in VMWare Horizon platform

•  Hands-on experience in troubleshooting and maintenance of applications Windows servers

Able to understand core infrastructure issues and guide ops on troubleshooting

•  Expert hands-on scripting experience with PowerShell, VBS, etc. 

•  Experience in Desktop Application Support & VMWare Horizon (Level 3 SME)

•  Experience with Active Directory (AD) management (GPO, ADUC), AppSense Environment Manager (for policy management), Deployment software (SCCM, HP Radia, Ansible,etc), implementation of Monitoring tools (AppDynamics, VROps, Systrack, etc.), networking and integration with Horizon infrastructure, VMware product APIs, VMware Horizon suite, AWS, Dockers and Windows 7/10 enterprise environments

•  Working knowledge on VMware infrastructure components from base layer to application virtualization

•  Able to understand RPA components and its integration with Horizon

•  Able to understand protocols and work with business on hosting VDI infrastructure on Horizon

•  Has worked with and experienced in using ITSM tools (ServiceNow or others)

•  IT Support based qualifications / training

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Critical Competencies:

•  Strong verbal and written communication

•  Learn and able to adapt to changing environment. Willing to learn and have a can-do attitude

•  Ability to perform complex and varied assignments in support of the team’s scope of work

•  Analytical thinking and experience with data analysis tools and methodologies

•  Planning, multi-tasking, and prioritization skills

•  Team-oriented and collegial approach to addressing challenges

•  Strong people, process, and business focus

•  ITIL certified

•  Being part of a team, you will be expected to work un-supervised and manage your workload effectively

•  Strong communication skills

•  Good interpersonal and teamwork skills
Mandatory Skills: Vmware VDI .

 

Experience: 8-10 Years .

 

The expected compensation for this role ranges from $80,000 to $158,000 .

 

Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

 

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

 

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.