Job Description
Job Title:  CTO - Platform Support Engineer - Topcoder
City:  Chennai, Coimbatore, Delhi, Gurugram, Jaipur
State/Province:  Delhi, Luxembourg, Rajasthan, Tamil Nadu
Posting Start Date:  2/19/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. 
Job Description: 

Job Description

 Summary

We are looking for a hands-on Technical Support Engineer with strong development and diagnostic skills to support Topcoder’s enterprise clients and platform operations. This role involves troubleshooting, deploying fixes, and creating insightful dashboards and reports to enhance visibility and performance. You will work across multiple domains—engineering, operations, and client delivery—ensuring seamless support and integration with enterprise systems.

Key Responsibilities

  • Troubleshoot and resolve platform and production issues.
  • Analyze root causes and propose effective solutions.
  • Automate repetitive tasks and develop workarounds for platform gaps.
  • Set up virtual environments and support client access.
  • Create dashboards and reports using Power BI and Salesforce.

 

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  • Log issues in Jira with initial findings and troubleshooting details.
  • Collaborate with internal teams to ensure timely resolution.
  • Maintain documentation and contribute to knowledge base.
  • Participate in demos and stakeholder walkthroughs.
  • Support rotational shifts and weekend coverage as needed.

  • Required Skills & Qualifications

    • 2+ years of experience in application development or technical support.
    • Proficient in Java, .NET, Python, or NodeJS.
    • Strong SQL skills and familiarity with RDBMS.
    • Experience with Linux/Unix environments and system administration.
    • Exposure to AWS or other cloud platforms.
    • Experience with Power BI and Salesforce reporting.

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  • Ability to automate tasks and build tools to improve operational efficiency.
  • Familiarity with Jira and Confluence for issue tracking and collaboration.
  • Basic understanding of Zendesk or similar ticketing tools.
  • Working knowledge of Postman API for testing and debugging.
  • Strong communication and interpersonal skills.
  • Bachelor’s degree in Engineering (BE/BTech) or MCA.

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Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.
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We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.