Job Description
Job Title:  Jira Atlassian Solutions Architect
City:  Bellevue
State/Province:  Washington
Posting Start Date:  4/6/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Title: Jira / Atlassian Solutions Architect

Location: Bellevue WA onsite only

Duration: Contract

 

Comments:

The skill Gap was about no past experience on handling AI integrations with the enterprise AI tools. And building native AI on Atlassian.  Specifically with Atlassian doing a lot of Native AI, we expect the candidate to have some previous experience.

JD :

Role Summary

We are seeking a Senior Atlassian Solutions Architect to design, implement, and scale a centralized enterprise intake and portfolio management platform using Atlassian Cloud (Jira, Jira Align, Advanced Roadmaps, Forge, and Automation).

This role will own the end-to-end architecture for a parent–child intake and delivery workflow that integrates multiple Jira projects across engineering organizations, enabling executive-level visibility, prioritization, and progress reporting for Network Automation and Service Enablement initiatives.

The ideal candidate has deep experience translating VP and executive requirements into scalable Jira portfolio solutions and dashboards, and has successfully delivered enterprise-wide Atlassian implementations.

Key Responsibilities

Enterprise Intake & Workflow Architecture

  • Design and implement a centralized intake portal for all Network Automation and Service Enablement requests (software engineering, AI/ML, autonomous networking).
  • Architect parent–child / portfolio-to-delivery project relationships across multiple Jira projects.
  • Standardize intake, triage, prioritization, and execution workflows across heterogeneous engineering teams.
  • Define and implement governance models for intake lifecycle management (idea → intake → approval → delivery → closure).

Portfolio & Executive-Level Reporting

  • Build VP and executive dashboards that provide real-time visibility into:
    • Intake volume and trends
    • Strategic alignment
    • Delivery progress and health
    • Cross-team dependencies
    • Capacity vs demand
  • Design portfolio-level KPIs and metrics aligned to business outcomes, not just Jira activity.
  • Implement roll-up reporting across multiple teams, programs, and initiatives.

Atlassian Platform Engineering

  • Lead architecture and configuration of:
    • Jira Software (Cloud)
    • Jira Service Management (for intake where applicable)
    • Advanced Roadmaps / Jira Roadmaps
    • Jira Align (if applicable for strategy-to-execution alignment)
  • Develop custom solutions using Atlassian Forge where native Jira capabilities are insufficient.
  • Implement Atlassian Automation rules to streamline intake, status transitions, reporting updates, and executive notifications.

Stakeholder & Requirements Leadership

  • Partner with VPs, Directors, Product Owners, Engineering Leaders, and Operations teams to translate business needs into Jira solutions.
  • Facilitate requirements workshops with executive and senior engineering stakeholders.
  • Serve as the trusted Atlassian advisor for portfolio management and enterprise workflows.

͏

Do

  • Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications 
    • Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement
    • Decide on the DevOps tool & platform and which needs to be deployed aligned to the customer’s requirement
    • Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly
    • Define & manage the IT infrastructure as per the requirement of the supported software code
    • Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain — from planning, coding and building, to testing, to staging, to release, configuration and monitoring
    • Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions
    • Ensure on boarding application configuration from planning to release stage
    • Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained

͏

  • Provide customer support/ service on the DevOps tools 
    • Timely support internal & external customers escalations on multiple platforms
    • Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module
    • Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost 
    • Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems 
    • Follow escalation matrix/ process as soon as a resolution gets complicated or isn’t resolved
    • Provide knowledge transfer, sharing best practices with the team and motivate 

͏

  • Team Management
    • Resourcing
      • Forecast talent requirements as per the current and future business needs
      • Hire adequate and right resources for the team 
      • Train direct reportees to make right recruitment and selection decisions 
    • Talent Management
      • Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness
      • Build an internal talent pool of HiPos and ensure their career progression within the organization
      • Promote diversity in leadership positions
    • Performance Management
      • Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
      • Incase of performance issues, take necessary action with zero tolerance for ‘will’ based performance issues
      • Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below
    • Employee Satisfaction and Engagement
      • Lead and drive engagement initiatives for the team
      • Track team satisfaction scores and identify initiatives to build engagement within the team
      • Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team 
      • Exercise employee recognition and appreciation 

͏

Deliver

No. Performance Parameter Measure
1. Continuous Integration, Deployment & Monitoring 100% error free on boarding & implementation
2. CSAT Manage service tools 
Troubleshoot queries
Customer experience
3. Capability Building & Team Management % trained on new age skills, Team attrition %, Employee satisfaction score

 
Mandatory Skills: JIRA .

 

Experience: 5-8 Years .

 

The expected compensation for this role ranges from $60,000 to $148,500 .

 

Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

 

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

 

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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