Job Description
Role Purpose
Consultants are expected to complete specific tasks as part of a consulting project with minimal supervision. They will start to build a core areas of expertise and will contribute to client projects typically involving in-depth analysis, research, supporting solution development and being a successful communicator. The Consultant must achieve high personal billability.
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Do
Consulting Execution
⢠An ambassador for the Wipro tenets and values
⢠Work stream leader or equivalent and coordinates small teams
⢠Receives great feedback from the client
⢠Client focused and tenacious in approach to solving client issues and achieving client objectives
⢠Organises work competently and ensures timeliness and quality of deliverables
⢠Has well grounded understanding of best practice in given area and industry knowledge, and can apply this under supervision
⢠Develops strong working relationships with team and client staff
Business development
⢠Ensures high levels of individual utilisation achievement in line with the levels expected as part of the goal setting process
⢠Sells self by creating extensions to current assignments and demand on new assignments based on track record and reputation
⢠Understands Wipro's core service and consulting offering
⢠Builds relationships with client peers and provides required intelligence/insights to solve clients business problems
⢠Identifies sales leads and extension opportunities
⢠Anchors market research activities in chosen area of work
Thought Leadership
⢠Develops insight into chosen industry and technology trends
⢠Contributes to team thought leadership
⢠Ensures a track record is written up of own assignment and, where appropriate, ensures it is written up as a case study
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Contribution to Practice/Wipro
⢠Continually delivers all Wipro admin in a timely manner (timesheets, appraisals expenses, etc.,)
⢠Demonstrates contribution to internal initiatives
⢠Contributes to the IP and knowledge management of Wipro and GCG and ensures its availability on the central knowledge management repository or Wipro and GCG
⢠Leverages tools, methods, assets, information sources, and IP available within the knowledge management platform
⢠Engages with other consulting and delivery teams to enhance collaboration and growth and is part of the Wipro 'Communities' activities
⢠Proactively participates in initiatives and suggests ideas for practice development
⢠Makes use of common methods and tools which are proven to work
⢠Develops process assets and other reusable artefacts based on learnings from projects
⢠Proactively participates in and suggests ideas for practice development initiatives
⢠Shares knowledge within the team and networks effectively with SMEs to bolster understanding and build skills
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Deliver
| Strategic Objectives | Parameter Description |
Measure (Select relevant measures/ modify measures after speaking to your Manager) |
| Deliver growth in consulting revenues | ⢠Support business performance for direct consulting against relevant quarterly/annual targets ⢠Improve quality of consulting by flawless delivery of transformation engagements |
⢠% of Personal Utilisation Achievement (against target) ⢠No. of RFI/RFPs responses supported ⢠No. of transformation engagements delivered ⢠No. of referenceable clients, testimonials ⢠Average CSAT, PCSAT across projects |
| Generate Impact | ⢠Enable pull through business/ impact for Wipro through front end consulting engagements/deal pursuit/client relationships | ⢠Number and value of downstream opportunities identified for GCG and larger Wipro |
| Grow market positioning | ⢠Lead/actively contribute to the development of thought leadership/offerings/assets for the practice to support business growth | ⢠Eminence and thought leadership demonstrated through content, citations and testimonials ⢠Contributions to white papers/POVs/assets such as Repeatable IP, Frameworks & Methods ⢠Number of ideas generated and active contribution to the development of new consulting offerings/solutions/assets |
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| Provide consulting leadership to accounts | ⢠Support GCG Account Lead/Account team to grow consulting service portfolio | ⢠Number & $ value of consulting deals in the account supported |
| Grow the consulting talent | ⢠Grow skills and capabilities to deliver consulting engagements in new industries, business themes, frameworks, technologies | ⢠Self Development - Min 32 hrs on training in a year. Combination of online and classroom on new industries, new business themes, new technologies, new frameworks, etc. |
| Build the consulting community | ⢠Individual contribution to People Development and Collaboration Effectiveness | ⢠Distinct participation in and demonstration of: ⢠Collaboration across GCG - through the contribution to cross-practice offerings, sharing of best practices/industrial/technological expertise, consulting community initiatives ⢠Knowledge Management - Number of Assets owned and contributed to Consulting Central |