Job Description
Job Title:  IBM Instana Administrator
City:  Kochi
State/Province:  Kerala
Posting Start Date:  3/6/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Job Summary

We are seeking an experienced IBM Instana Administrator to manage, configure, and support enterprise‑scale application performance monitoring (APM) and infrastructure observability platforms. The role involves end‑to‑end ownership of Instana environments, including agent deployment, dashboard creation, alerting, performance tuning, and integration with middleware, cloud, and container platforms.

The ideal candidate will have strong hands‑on experience with IBM Instana, Linux (RHEL), Kubernetes/OpenShift, and enterprise middleware monitoring, supporting 24×7 mission‑critical production environments.

 

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Key Responsibilities

Experience:7 + Years

Instana Platform Administration

  • Install, configure, and maintain IBM Instana (Self‑Hosted or SaaS) environments.
  • Manage Instana agents across:
    • Linux (RHEL)
    • RHEL operating system (RHCOS)
    • Virtual Machines
    • Kubernetes / OpenShift clusters
  • Perform Instana upgrades, patches, and health checks.
  • Monitor Instana backend components (datastore, ingestion, UI, collectors).

Monitoring & Observability

  • Configure monitoring for:
    • Applications (Java, JVM, Node.js, .NET, etc.)
    • Infrastructure (CPU, memory, disk, network)
    • Kubernetes / OpenShift workloads
    • Middleware platforms
  • Create custom dashboards for:
    • Application health
    • Infrastructure utilization
    • Queue depth, JVM memory, response time
    • Business‑critical KPIs
  • Implement Smart Alerts, thresholds, and incident triggers.

Alerting & Incident Support

  • Integrate Instana with BHC Helix BHOM and BMC Helix ITSM, ServiceNow, email, Teams, PagerDuty, or other alerting tools.
  • Support L2/L3 production incidents using Instana traces, events, and metrics.
  • Perform root cause analysis (RCA) using Instana’s AI‑driven insights.
  • Participate in on‑call and 24×7 support rotations.

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Required Skills & Qualifications

Mandatory Skills

  • 7+ years of experience in monitoring / observability tools.
  • Strong hands‑on experience with IBM Instana administration.
  • Experience deploying and managing Instana agents.
  • Strong Linux (RHEL) administration skills.
  • Solid understanding of:
    • Application Performance Monitoring (APM)
    • Distributed tracing
    • Metrics and alerting concepts
  • Experience in incident management and RCA.

Platform & Technology Skills

  • Kubernetes / OpenShift monitoring using Instana.
  • JVM and application performance analysis.
  • Network, CPU, memory, disk monitoring.
  • Integration with ITSM tools (ServiceNow preferred).

Good‑to‑Have Skills

  • Monitoring of IBM middleware:
    • IBM MQ
    • IBM App Connect Enterprise (ACE)
    • IBM WebSphere (WAS)
    • IBM DataPower
  • Experience with cloud platforms (AWS / Azure / GCP).
  • Exposure to DevOps / SRE practices.
  • Experience with Grafana, Prometheus, Dynatrace, AppDynamics.
  • Scripting knowledge: Shell / Python.

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Mandatory Skills: IBM Instana .

 

Experience: 5-8 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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