Job Description
Role Purpose
The purpose of the role is to resolve, maintain and manage clientâÂÂs software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAâÂÂs ensuring client satisfaction
͏
- Service Component: Deskside Support for laptops desktops
- Able to do store management
- Service Component: Install, Move, Add, Change (IMAC)
- Work Instruction, Service Interface Manuals & Scripts
- Asset compliance security and BMC compliance
- Software distribution application packaging and patching
͏
͏
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.