Job Description
Role Purpose :Proixy Lead
Exp :7 +years
Location :Hyd,Pune
Below is the JD
DDI (DNS, DHCP & IPAM) Subject Matter Expert
We are seeking a highly skilled DDI (DNS, DHCP & IPAM) subject matter expert with extensive experience in the DDI technology space. The ideal candidate will possess the following qualifications and skills:
Key Responsibilities:
• Infrastructure Projects: Demonstrated experience in planning, implementing, and supporting large-scale DDI infrastructure projects, including both physical (servers, appliances) and logical (software versions, product changes, data migrations) upgrades and migrations.
• Design and Deployment: Expertise in designing, deploying, and operationalizing DDI (DNS, DHCP, IPAM) infrastructure across new environments, ensuring a consumable and scalable service for internal stakeholders.
• Risk Management: Solid understanding of risk assessment and management, including the ability to address headwind challenges and assess downstream user or service impacts.
• Communication Skills: Excellent communication and interpersonal skills, with the ability to work constructively and collaboratively within a team as well as independently, across time zones, geographies, and languages. Proficiency in English is essential.
• Project Management: Understanding of industry-standard project management methodologies, tooling, and governance, with a proven track record of planning, documenting, and managing infrastructure project implementations.
• Technical Expertise: Must have expert-level engineering experience with DDI technologies such as Cygna VitalQIP, AMS & AMM's, EfficientIP, Infoblox, and F5 BIG-IP DNS.
• Network Protocols: Experience with network protocols including TCP/IP, UDP, and DNS.
• Automation and Scripting: Familiarity with automation and scripting languages (shell, Ansible, VBA, Python, JavaScript, JSON, API integration or development) is advantageous but not mandatory.
• Agile Experience: Experience working in an Agile team, participating in agile ceremonies, and a working knowledge of JIRA is beneficial.
͏
Do
- Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup)
- Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution
- Conduct technology capacity planning by reviewing the current and future requirements
- Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable
- Strategize & implement disaster recovery plans and create and implement backup and recovery plans
- Manage the day-to-day operations of the tower
- Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues.
- Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower
- Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges
- Develop shift roster for the team to ensure no disruption in the tower
- Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc.
- Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps
- Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness
͏
Team Management
- Resourcing
- Forecast talent requirements as per the current and future business needs
- Hire adequate and right resources for the team
- Train direct reportees to make right recruitment and selection decisions
- Talent Management
- Ensure 100% compliance to WiproâÂÂs standards of adequate onboarding and training for team members to enhance capability & effectiveness
- Build an internal talent pool of HiPos and ensure their career progression within the organization
- Promote diversity in leadership positions
- Performance Management
- Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
- Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below
- Employee Satisfaction and Engagement
- Lead and drive engagement initiatives for the team
- Track team satisfaction scores and identify initiatives to build engagement within the team
- Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team
- Exercise employee recognition and appreciation
͏
Deliver
| No | Performance Parameter | Measure |
| 1 | Operations of the tower | SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management |
| 2 | New projects | Timely delivery Avoid unauthorised changes No formal escalations |
͏
Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.