Job Description
Role : b3 8+YEARS Relevant
WO Rate :max 150k
Hy,Pune
| MECM/Intune Administrator |
We are seeking a highly experience candidate to lead our organization’s Modern Device Management initiatives. The role would require the ability to architect, implement and manage complex Intune Solutions in the following areas
• Intune Migration and Architecture:
o Migration strategies for transitioning devices and policies from on-premise systems (e.g. MECM, GPO)
o Windows Autopilot for modern, zero-touch provisioning of new devices.
o Co-management strategies with MECM during the transition period.
o Role based access template provisioning.
o Content delivery from Intune.
• Endpoint Management and Security:
o Endpoint security policies, compliance policies and configuration profiles to enforce organization standards.
o Implement and manage conditional access policies in conjunction with Entra ID.
o Security stack on endpoints compatible to cloud offerings.
o Mitigate control violations.
• Networking Solutions:
o Modern connectivity solutions of on-prem devices to Intune.
o Cloud native or zero trust devices connecting back to intranet applications.
o On-prem devices breaking out on internet to Microsoft CDN’s
• Application and patch management
o Frameworks for creating apps in Intune
o Manage Windows update for Business (WuFB)
o Frameworks for mass deployments.
o Windows feature updates.
o Content delivery solutions.
• Automation and Scripting
o Leverage Powershell scripting and Microsoft Graph API to automate repetitive tasks
o Generate custom reports and dashboards.
o Develop and implement custom solutions for service consumers.
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Job Context
• Flexibility and adaptability – this job will have constantly changing priorities and tasks that are unpredictable, wide ranging, complex, and time sensitive
• Effective stakeholder management to ensure the highest quality. Builds strong partnerships with key stakeholders, possess the credibility to build relationships, counsel and constructively challenge.
• Staying abreast of external developments in the general area of technology.
To be successful in this role:
• 10-12 years of relevant IT experience, with minimum of 5+ years of experience in endpoint management and 3 years focused on Microsoft Intune.
• Proven experience in successfully deploying and managing Intune for enterprise infrastructure.
• Extensive experience with Windows Autopilot and Co-management.
• Deep understanding of network infrastructure and its interaction with cloud services.
• Strong scripting skills particularly with PowerShell and Json.
• Excellent problem-solving and collaboration skills.
• Relevant Microsoft Certifications are significant plus.
• Experience Collaboration & tracking tools (like JIRA, Confluence) & Software Version Controlling (Git, GitHUB, etc).
• Knowledge of Infrastructure is a must - Windows Server & Desktop OS, WSUS, SQL Server, Storage, and Network Technologies, Active Directory, MECM, Azure, Entra ID & Intune.
• Knowledge of service management techniques including incident, problem, change, release management.
• Effective and clear communication skills (written, oral and listening), with ability to describe complex technical scenarios in a concise manner depending on the audience.
• Strong sense of ownership & urgency, ability to prioritize, attention to detail, flexibility, process orientation, strong analytical skills, sense of vigilance & adherence to all compliance procedures & policies, multi-tasking & time management skills.
• Ability to lead meetings with the stakeholders, as needed, for application design, requirement gathering, infrastructure design, crisis calls will be desired.
• Ability to work across geographies and time zones with a variety of teams and dealing with global stakeholders across functions.
• Experience of having worked in an infrastructure critical environment for a large organization like HSBC would be an advantage.
Working Hours
• Regular working days are from Monday to Friday, UK business hours.
• Candidates are expected to have a flexible approach in working and may be required to work in shifts and weekends as per project demand/schedule.
• Candidates may be required to be able provide on call support during weekends or non-business hours.
Major Challenges of the Role.
• Managing the high level of critical and unplanned work that is presented to the team.
• Developing expertise of HSBC’s infrastructure
• Pressures to deviate from globally agreed policies, procedures, tools and processes
• Overcoming aversion to change in the organization and business practices
The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operati
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Team Management
- Resourcing
- Forecast talent requirements as per the current and future business needs
- Hire adequate and right resources for the team
- Train direct reportees to make right recruitment and selection decisions
- Talent Management
- Ensure 100% compliance to WiproâÂÂs standards of adequate onboarding and training for team members to enhance capability & effectiveness
- Build an internal talent pool of HiPos and ensure their career progression within the organization
- Promote diversity in leadership positions
- Performance Management
- Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
- Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below
- Employee Satisfaction and Engagement
- Lead and drive engagement initiatives for the team
- Track team satisfaction scores and identify initiatives to build engagement within the team
- Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team
- Exercise employee recognition and appreciation
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Deliver
| No | Performance Parameter | Measure |
| 1 | Operations of the tower | SLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management |
| 2 | New projects | Timely delivery Avoid unauthorised changes No formal escalations |
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Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.