Job Description

Rate :- 130K/M

location :- HYD

EXP:- 8+ years

Key Responsibilities

Routing & Switching (Core Responsibility)

· Act as L3/L4 escalation point for complex LAN/WAN incidents and chronic problem resolution

· Design, configure, and troubleshoot enterprise routing protocols: OSPF, BGP, EIGRP, static routing

· Expertise in VLANs, trunking, STP/RSTP/MST, VTP, port security, QoS

· Manage IP addressing, subnetting, and integration with IPAM tools

· Perform network optimization, capacity planning, and performance tuning

· Support WAN technologies including MPLS, Internet, VPN, SD-WAN underlays

· Review and approve network changes; support CAB / Change Management activities

Wireless (Critical Skill)

· Design, deploy, and support enterprise WLAN solutions

· Strong hands-on experience with Cisco Wireless (WLC, APs) and/or Aruba Wireless

· Configure and troubleshoot SSIDs, RF tuning, roaming, authentication (802.1X), guest access

· Perform wireless site surveys, heatmap analysis, and capacity planning

· Troubleshoot wireless performance issues related to interference, coverage, latency, and roaming

· Ensure compliance with enterprise Wireless Security Standards

Operations & Governance

· Lead Root Cause Analysis (RCA) for major incidents and recurring problems

· Drive implementation of best practices, hardening, and security baselines

· Monitor network health using NMS tools (SolarWinds, DNAC, AirWave, etc.)

· Participate in audits, compliance checks, and remediation activities

· Mentor L1/L2 engineers and provide technical guidance and KT sessions

Documentation & Stakeholder Management

· Create and maintain network design documents, LLD/HLD, diagrams, SOPs

· Prepare operational reports (daily/weekly/monthly) and executive summaries

· Work closely with customers, vendors, OEM TACs, and internal architecture teams

· Support transition, transformation, and migration programs

Technical Skills (Mandatory)

Routing & Switching

· Cisco Routers & Switches (Catalyst, Nexus – preferred)

· Routing Protocols: OSPF, BGP, EIGRP

· Switching: VLAN, STP/RSTP/MST, QoS, Port Security

· Network troubleshooting using CLI, packet analysis, and logs

Wireless

· Cisco Wireless (WLC, APs) and/or Aruba WLAN

· RF fundamentals, site surveys, spectrum analysis

· Enterprise authentication (RADIUS, 802.1X, NAC integration)

Tools & Platforms (Good to Have)

· SolarWinds, DNAC, AirWave, NetBrain

· ITSM tools (ServiceNow)

· Exposure to SD-WAN, Firewalls, or Cloud networking is an advantage

Certifications (Preferred)

· CCNP Enterprise / CCNP Wireless

· CCIE (Routing & Switching / Enterprise Wireless) – highly desirable

· Aruba ACMP/ACSP (optional)

Soft Skills

· Strong analytical and troubleshooting mindset

· Ability to handle high-severity incidents and executive escalations

· Excellent verbal and written communication skills

· Experience working in 24x7 operations and on-call rotations

· Customer-focused and process-oriented approach

Education

· B.E / B.Tech / MCA or equivalent technical qualification

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Do

• Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup)
  • Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution
  • Conduct technology capacity planning by reviewing the current and future requirements
  • Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable
  • Strategize & implement disaster recovery plans and create and implement backup and recovery plans
• Manage the day-to-day operations of the tower
  •  Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. 
  • Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower
  • Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges
  • Develop shift roster for the team to ensure no disruption in the tower
  • Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc.
  • Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps
  • Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness

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Team Management

• Resourcing
  • Forecast talent requirements as per the current and future business needs
  • Hire adequate and right resources for the team 
  • Train direct reportees to make right recruitment and selection decisions 
• Talent Management
  • Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness
  • Build an internal talent pool of HiPos and ensure their career progression within the organization
  • Promote diversity in leadership positions
• Performance Management
  • Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
  • Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below
• Employee Satisfaction and Engagement
  • Lead and drive engagement initiatives for the team
  • Track team satisfaction scores and identify initiatives to build engagement within the team
  • Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team 
  • Exercise employee recognition and appreciation 

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Deliver

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