Job Description
Job Title:  LEAD ADMINISTRATOR L1(CONTRACT)
City:  Bengaluru
State/Province:  Karnataka
Posting Start Date:  7/17/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

DC / ACI L3

Rate :- 100K/M

Location: Any Wipro location in India

Shift: Eastern time Zone, Swing shift

Experience:

  • L3: 8 to 12 years

Technology Requirements

  • Cisco Data Center products (Nexus 9000, Nexus 3000, Nexus 7000/5000, Cisco ACI) – Mandatory
    1. Cisco ASR 9K (IOS XR)
    2. Cisco ASR 1K (IOS/IOS XE)
  • Routing/Switching:  BGP, OSPF, EIGRP, MST, PVST, L2 switching – Mandatory
  • Broad technical knowledge of the R&S, Data center and its components: Applications, Network, Server and projects surrounding their planning, design, implementation, operation, and optimization.
  • Architectural knowledge of virtualization tools and concepts is a bonus, to help architecture refresh discussions.
  • Possess a clear understanding of capacity planning in various scenarios. Knowledge of Cisco routing/switching including Cisco IOS, IOS-XE, XR and NX-OS
  • Hands on and troubleshooting Nexus, ACI Network
  • Experience on Legacy to ACI Migration
  • Knowledge on various DC Architecture (DC-DR, Active-Active DC etc.)
  • Understanding of ACI Multipod, Multisite, PBR will be an advantage.
  • Experience with L4-L7- load balancing, firewalls, etc. will be an advantage.
  • Strong knowledge of IP/MPLS
  • Excellent written and verbal communications skills: ability to communicate technology strategy and architecture approach to engineers, executives, and Cisco customers.
  • VXLAN, ACI - Mandatory
  • Certifications: CCIE preferred, CCNP is must.
  • Fundamentals of Cisco SD-WAN will be an advantage

Functional Requirements

  • Able to design DC networks.
  • Able to handle escalations and customer communication.
  • Ability to configure and troubleshoot Nexus devices, ACI.
  • Need to support Plan events, migrations, etc. during PE windows, Support to L2 NOC team for any escalations.
  • Communication skills to include conflict management, negotiation, presentation/demonstration, and written communication-cultural sensitivity, goal alignment, learning agility, and virtual/remote training.

Ability to work in high-pressure environments

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Areas of responsibility

Triaging and resolution of tickets-Provide resolution to high priority incident (P2) tickets, performing advanced troubleshooting and root cause analysis to ensure timely closure.

SLA Monitoring-Ensure SLA compliance for assigned technology areas and ensure proactive escalation management.

Performance tuning and optimization-Analyse system performance data, coordinate findings on system behaviour, and support capacity planning initiatives to enhance overall system efficiency.

Perform system Improvements-Create mitigation measures to evaluate new tools or improvements by collaborating with technical teams.

Handling disaster recovery-Perform security assessments and recovery drills, and implement necessary controls to ensure compliance with established security standards.

Reporting and stakeholder engagement-Participate in weekly and monthly service review meetings, provide updates on performance and issues, and support stakeholder communication to ensure transparency and service alignment.

Team Management-Collaborate with team members to resolve open tickets and service requests.

Knowledge base and continuous learning  Contribute to updating SOPs, knowledge articles and maintaining the knowledge repository for the purpose of future ticket resolution.

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Mandatory Skills: CISCO ACI Admin .

 

Experience: 5-8 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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