Job Description
Job Title:  LEAD ADMINISTRATOR L1(CONTRACT)
City:  Pune
State/Province:  Maharashtra
Posting Start Date:  6/2/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Location - Preferably Pune or Pan India

Rates - 160K/M - 170K/M

Exp - 7+ years

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Skill Sets: Must Have 
Must be currently working as NOC engineer for DC & Cloud environment (Network/Servers/Storage/Backup, Cloud, DB) etc for last 1 year. 
Candidate should be Self-Driven; goal oriented, self-motivated and meets the Skills and competencies mentioned in the JD. 
Resource to be flexible to work in shifts (It will be on the rotational shift). 
NOC & Prod Ops ₹is 24/7 support. 
Week-off be on weekdays as per shift roster 

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Monitoring Tools  
Ability to work with alerting systems and ticketing tools (e.g., ServiceNow). 
Ability to work in 24x7 support environment and manage SLA.  
Ability to follow SOPs and escalation protocols. 
Good communication and documentation skills 
Technical  
Familiarity with Windows/Linux OS/ basic troubleshooting on Network Data & Voice 
Basic knowledge of backup/storage tools (e.g., Rubric ,Veeam, Commvault) 
Basic understanding of database concepts and monitoring tools. 
Understanding cloud basics (Azure/AWS)  

    
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   

 

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JD- Should have basic skills on Network Devices and Network voice and components. 
Should have basic knowledge on AWS & Azure cloud, Windows Servers, Linux, Backup & Storage. 
Monitor Database/Network devices/storage device/server & Cloud services configured alerts and notifications using monitoring tools and dashboards. 
Identify and acknowledge alerts database health of Database, Network/storage devices, Servers & Application, connectivity, and resource utilization. 
Monitor the status of scheduled database jobs and batch processes. 
Identify failed or delayed jobs and escalate to the respective team as per SOP. 
Stopping and starting of application services in Windows/Linux servers. 
Monitoring Storage systems and Pool spaces of all Storage systems. 

    
   
 

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Daily performance monitoring reports for storage, NAS and SAN equipment. 
Prepare and share daily/shift-wise monitoring reports as required. 
Follow-up on unresolved incidents with end user/vendors/ onsite engineers, if required. 
Escalation of unresolved incidents to L2 engineer. 
Service fulfilment / resolution as per defined procedures. 
To work on tasks & SOP’s provided by L2/L3 teams for suitability. 
Collaborate with L2/L3 & ITSM teams for defining / implementing service catalogues. 
Basic understanding of applications services.  
Timely & accurate escalation to L2/L3 teams as needed 
Monitoring of the dashboard console and address any alerts. 
React to events received by email from technology systems and raise incident tickets / address alerts where applicable. 
He/she should be able to understand the requirements from Client & BAU and implement in NOC Team. 
Conduct trend analysis of items likely to cause adverse impacts and take proactive steps to avoid unnecessary issue

 

  
   

 

 
Mandatory Skills: Windows Server Admin .

 

Experience: 5-8 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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