Job Description
An SCCM L3 Support Engineer / Lead Administrator L1 is responsible for managing and maintaining enterprise-level Microsoft Endpoint Configuration Manager (SCCM) infrastructure. This includes advanced troubleshooting, deployment, patching, and automation tasks to ensure endpoint compliance and system health across the organization.
Key Responsibilities
- Provide Level 3 support for SCCM-related issues: software distribution, OS deployment, patch management, and endpoint compliance.
- Design, implement, and maintain SCCM infrastructure: site servers, distribution points, reporting services.
- Perform root cause analysis and resolve complex client/server issues.
- Create and manage task sequences for OS deployment and application packaging.
- Develop custom reports using SQL and SSRS.
- Integrate third-party patching tools like Patch My PC.
- Automate tasks using PowerShell and scripting tools.
- Collaborate with security teams for vulnerability remediation and compliance.
Required Skills & Qualifications
- Experience in SCCM administration.
- Strong expertise in: Microsoft Endpoint Configuration Manager,- PowerShell scripting,- Windows OS deployment (WIM, MDT, PXE boot),- Active Directory, Group Policy, WSUS, Intune and - SQL Server and SSRS
- Experience with application packaging and virtualization tools (e.g., Admin Studio, App-V).
Experience: 5-8 Years .
Expected annual pay for this role ranges from $60,000 to $135,000 . Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.