Job Description
Job Title:  Application Support Engineer
City:  London
State/Province:  London
Posting Start Date:  4/7/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

 

As an Application Support Engineer, you will maintain a proactive approach throughout the day, with the ability to analyze, debug, and resolve issues. The Engineer will Develop and enhance the SRE strategy to ensure the scalability, reliability, and performance of the plant.

 

Key Responsibilities 

  • Efficiently escalate issues to the development team, raise incidents, manage impact, and communicate with users and stakeholders.
  • Automate manual processes to improve efficiency.
  • Escalate issues to management on both support and development sides, raise problem tickets, and collaborate with development teams to address issues and drive transformations.
  • Possess a solid understanding of technical concepts and be capable of writing code when necessary.
  • Create documentation, runbooks, and code snippets to resolve issues and share them with the team.

 

Required Experience & Skills 

  • Extensive Application Support experience 
  • Technical skills: Unix/Linux, any object-oriented programming experience (Java), with a good understanding of databases.
  • Proficient in coding and debugging.
  • Strong communication skills.

 

͏

Deliver
 

No Performance Parameter Measure
1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback
2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed
Mandatory Skills: Technical Support .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.