About the Role:

The Chief Market Officer will be responsible for shaping and leading the organisation’s go-to-market strategy, strengthening the Servaada value proposition, and positioning the business as a market-leading partner for customers. The role will bring together market insight, client engagement, commercial strategy, and ecosystem collaboration to support growth across Servaada and the wider Wipro service offering.

͏Your Benefits:

As a Chief Market Officer you will receive a competitive salary, a generous benefits package and training & development in areas to help you improve.

Responsibilities:͏

• Define and lead the go-to-market strategy for Servaada, ensuring the proposition is clearly differentiated, commercially compelling, and aligned to customer needs
• Shape and refine the Servaada value proposition to strengthen market positioning and support the ambition to become a market-leading offering
• Bring together all aspects of client engagement, including commercial strategy, relationship development, delivery alignment, and customer experience
• Work closely with Client Relationship, Delivery, and wider Wipro teams to identify opportunities where the broader Wipro ecosystem can create value for Servaada customers
• Leverage an established industry network to open new relationships, deepen market access, and support strategic growth opportunities
• Act as a senior market-facing leader, representing Servaada with customers, partners, and internal stakeholders
• Translate market insight, client feedback, and industry trends into practical growth plans, propositions, and engagement strategies
• Lead a team of Marketing and Account Delivery Executives

Essential Skills:

• Extensive industry experience with a strong understanding of market dynamics, client priorities, and competitive positioning
• Proven ability to develop and execute go-to-market strategies that translate business ambition into measurable market growth
• Strong commercial judgement, with the ability to connect proposition development, client engagement, delivery capability, and revenue opportunity
• Demonstrated ability to operate across complex stakeholder groups and collaborate effectively across a broader enterprise ecosystem
• Established senior-level network across relevant markets, customers, partners, and industry stakeholders
• Credible executive presence, with the ability to influence senior clients, internal leadership, and cross-functional teams
• Well-rounded leadership style, able to bring together market, commercial, delivery, and relationship perspectives into one coherent growth agenda

͏Key Internal Interfaces:

• Servaada leadership team
• Client Relationship and Account teams
• Delivery leadership
• Wipro ecosystem and capability teams
• Commercial, finance, and bid / pursuit teams
• Marketing, communications, and proposition teams

Personal Attributes:

The successful candidate will be a senior market-facing leader with a strong commercial orientation, deep industry credibility, and a proven ability to convert market insight into growth strategy. They will bring a well-established network, strong client relationship capability, and the ability to operate effectively across both entrepreneurial and complex enterprise environments.

Leadership Attributes:

• Strategic, commercially focused, and externally oriented
• Confident operating at senior client and executive stakeholder level
• Collaborative and able to bring together multiple teams behind a common market agenda
• Highly credible in market-facing discussions, with strong judgement and executive presence
• Pragmatic and delivery-minded, with the ability to convert strategy into actionable plans
• Network-led, relationship-driven, and capable of opening opportunities through trusted senior relationships

Application of Individual Conduct Rules:

Standard of conduct is reasonable under all circumstances relating to: 

• Must act with integrity
• Must act with due skill, care and diligence
• Must be open and cooperative with the FCA and other regulators
• Must pay due regard to the interests of customers and treat them fairly
• Must observe proper standards of market conduct