Job Description
Copilot said:
Change Lead
The Change Lead is responsible for translating business objectives, user needs, and organisational priorities into effective change strategies that drive adoption, engagement, and business value. This is a hands-on role focused on delivering change management activities, stakeholder engagement, communications, readiness, and adoption initiatives to support successful business transformation.
Key Responsibilities
- Conduct change impact assessments across people, processes, technology, and ways of working.
- Perform stakeholder analysis to identify impacted groups, influence levels, and engagement requirements.
- Develop and execute change management strategies, plans, and adoption roadmaps.
- Create and maintain stakeholder engagement plans and change network programmes.
- Assess organisational readiness and identify actions required to support successful implementation.
- Identify, track, and mitigate change risks, resistance, and adoption barriers.
- Support communication planning and provide content inputs aligned to change objectives.
- Contribute to training, learning, and capability-building activities to support user adoption.
- Develop and maintain change adoption dashboards, metrics, and reporting.
- Create leadership engagement materials to support sponsorship and stakeholder alignment.
- Monitor adoption outcomes and measure the achievement of intended business benefits.
- Conduct post-implementation reviews and capture lessons learned to drive continuous improvement.
Key Deliverables
- Change Impact Assessments
- Stakeholder Analysis and Engagement Plans
- Change Management Strategies and Plans
- Change Network Plans
- Readiness Assessments
- Change Risk and Resistance Logs
- Adoption Roadmaps
- Communication Plans and Content Inputs
- Training and Enablement Inputs
- Adoption Dashboards and Reporting
- Leadership Alignment Materials
- Post-Implementation Reviews
- Lessons Learned and Recommendations
Skills & Experience
- Proven experience delivering organisational change within complex business transformation programmes.
- Strong stakeholder management and communication skills across all organisational levels.
- Experience developing and implementing change strategies, adoption plans, and engagement programmes.
- Ability to assess organisational readiness and manage change risks and resistance.
- Experience producing adoption metrics, reporting, and executive-level communications.
- Strong facilitation, influencing, and relationship-building skills.
- Experience working within structured change management methodologies and frameworks.
- Ability to manage multiple workstreams and priorities in a fast-paced environment.
This role is critical in ensuring sustainable adoption of change initiatives, enabling successful delivery of transformation outcomes and long-term business value.
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Mandatory Skills: Service Design .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.