Job Description
JD : Business Analyst – Central AI Capability (Commercial Operations):
London-3 DAYS a week
Qualifications
• Bachelor's or Master's degree in IT, Business Administration, Data, or related field
• Relevant certifications:
o CBAP / CCBA / PMI PBA
o Agile certifications (Scrum, SAFe, Kanban)
• Experience level aligned to JG 4 / JG 3 preferred (7+ years), with strong hands on delivery exposure
Location
• Hybrid: 2–3 days per week from office in city of employment (mandatory)
Role Purpose
The Business Analyst will be part of a central AI delivery team for Commercial Operations, acting as a shared capability across portfolios.
The role focuses on:
• Shaping AI use cases from problem statement to production
• Enabling consistent intake, prioritisation, and value assessment
• Bridging business demand with AI delivery, governance, and IT processes
• Preventing AI initiatives from stalling at PoC stage
Core Skills & Responsibilities
A. AI Use Case & Value Analysis (Mandatory)
• Partner with Commercial Operations teams to identify, frame, and prioritise AI use cases
• Translate business problems into clear AI ready use cases, including:
o Objectives and success criteria
o Expected business value (efficiency, risk reduction, speed, quality)
o Data inputs and constraints
• Support value tracking and benefits realisation, from initial hypothesis to post deployment review
• Ensure reuse of patterns, components, and learnings across portfolios
B. Business Analysis & Delivery
• Elicit and document lean, outcome driven requirements suitable for AI and data products
• Map current state processes and identify automation and augmentation opportunities
• Define acceptance criteria focused on business outcomes, not just technical completion
• Support PoC to production transition by clarifying scope, risks, dependencies, and readiness
• Act as end to end BA owner for multiple AI initiatives in parallel
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C. Stakeholder & Governance Engagement
• Lead discovery workshops and structured problem framing sessions
• Act as a bridge between business, AI engineers, IT architecture, security, and governance
• Support consistent engagement with demand management, risk, and compliance processes
• Provide clear, concise updates to leadership on progress, value, and risks
D. Tools & Ways of Working
• Experience working in Agile, iterative delivery environments with experimentation cycles
• Proficiency with:
o JIRA, Confluence
o Excel and SQL for analysis and validation
o Power BI / Tableau for value and performance tracking
• Familiarity with AI adjacent tooling and concepts (e.g. document automation, agents, NLP, LLMs) is a strong plus
• Experience supporting data or AI solutions moving into production is highly desirable
Good to Have Skills
• AI / automation use case storytelling and value articulation
• Change management and adoption planning
• Business process modelling and service design
• Experience working in federated or centralised capability models
• Exposure to Commercial Operations or Trading & Supply environments
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Do
- Provide solution/consultation to implement continuous exploration, continuous integration, continuous deployment, continuous testing, and continuous monitoring and release automation solutions for all sized products.
- Create reference architecture for DevOps build & release automation implementation
- Conduct discovery workshops with customers to understand the products current state and unearth the potential issues. Implement the DevOps / DevSecOps maturity assessment framework and create operating models for subsequent DevOps / DevSecOps adoption.
- Analyze emerging build and release automation trends. Define reusable solutions for build & release automation which can be leveraged across customers.
- Provide solutions to implement enterprise infrastructure automation solutions for environment provisioning
- Help develop CI-CD / DevOps Practices, Tools, platforms | Build solutions and frameworks / POVs for different technologies / domain
- Implement and maintain DevOps / DevSecOps toolchains for both centralized and federated DevOps
- Coach the team to ensure DevOps adoption. Coaches engineering teams on the new Ways of Working for improved Route to Live
- Conduct training workshops on CI-CD/DevOps and related roles to teams and other stakeholders
- Help the customer to adopt to the defined engagement model to maximize the benefits.
- Anchor the DevOps / DevSecOps solution for large RFP's. Participate in the practiuce sales initiative for opportunity shaping and closure
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.