Job Description
Key Responsibilities
Cloud & Datacenter Services
Microsoft Azure
- Lead Azure cloud operations and governance.
- Manage Azure Landing Zone standards and best practices.
- Oversee Azure virtual machines, networking, backup, monitoring, security, and governance.
- Support infrastructure automation and Infrastructure as Code initiatives.
- Review Azure cost, capacity, performance, and security posture.
- Manage Azure Site Recovery and Disaster Recovery environments.
- ASR, Azure Backup and Replications,
- Manage VMware vSphere and associated infrastructure platforms.
- Oversee ESXi hosts, clusters, storage integration, and virtual machine lifecycle management.
- Support datacenter modernization and transformation initiatives.
- Cisco LAN and WAN technologies
- Routing and switching
- SD-WAN technologies
- Wireless infrastructure
- Network security and connectivity
- Data centre networking
- Internet and MPLS connectivity
- DNS, DHCP and IP Address Management
- Exchange Online
- Microsoft Teams
- SharePoint Online
- OneDrive
- Messaging services
- Microsoft Intune
- Autopilot
- Mobile Device Management
- Patch compliance
- Endpoint security
- Desktop and laptop management
- Workplace technology services
- User experience improvements
- Software deployment and lifecycle management
- Act as the overall infrastructure lead for all technology towers.
- Own BAU operations and service delivery across the infrastructure estate.
- Lead and coordinate resolution of Priority 1 (P1) and Priority 2 (P2) incidents.
- Ensure adherence to SLA, KPI, and operational performance commitments.
- Drive Root Cause Analysis (RCA) and Problem Management activities.
- Participate in service reviews, governance meetings, and stakeholder forums.
- Manage escalations and provide executive-level communication during critical incidents.
- Act as the primary technical contact for the customer.
- Lead customer technical discussions and governance meetings.
- Build relationships with customer leadership teams and technology stakeholders.
- Coordinate offshore and onsite technical teams.
- Present technical recommendations and service improvement initiatives
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Mandatory Skills: Datacenter Architecting - Unix Stack .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.