Job Description

About the Role:

 This role demands a seasoned professional with expertise in managing and enhancing DDI (DNS, DHCP, IP Address Management) services within enterprise networks. As a key contributor, you will be responsible for designing, implementing, and maintaining robust infrastructure that supports critical network functions, ensuring seamless and secure service delivery. 

Responsibilities:

• Create complex project plans, perform impact analyses solve/work high impact problems/projects, and provide resolutions to restore DDI services
• Drive Root Cause Analysis (RCA) post restoration of service
• Design testing approaches, complex processes, reporting streams, and create automation of repetitive tasks
• Review requirement documents, define hardware requirements and examine and update processes and procedures as necessary for DDI environment
• Collaborate with network architects, network security and network operations teams to implement best practices for DDI services.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Experience in managing/configuring of Enterprise networks or DDI solutions
• Knowledge of DNS, DHCP and IP address Management protocols
• Experience with DDI tools (TCPWave, Bluecat or Infoblox) would be advantageous
• Ability to work with virtual and in-person teams, and work under pressure or to a deadline
• Ability to operate with a limited level of direct supervision.
• Experience in a Financial Services or large complex and/or global environment preferred
• Effective analytic/diagnostic skills

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