Job Description
Job Title:  User Study Proctor
City:  Los Angeles
State/Province:  California
Posting Start Date:  11/6/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Long Description

Job Title: User Study Operator (User Study Proctor)
Location: West Hollywood, CA

Duration: 3 months (possibility of extension)
Shift: 1st Shift (40 Hours/ Week)

About the Role

We are seeking a highly organized and detail-oriented User Study Operator to support user research and study operations. This role is responsible for participant sourcing, screening, scheduling, and coordination to ensure smooth execution of user studies. The ideal candidate will have strong communication skills and experience managing logistics, appointments, and participant interactions.

Key Responsibilities

  • Source, screen, qualify, and schedule study participants.
  • Manage participant communications, confirmations, reminders, and follow-ups.
  • Coordinate participant appointments and study logistics.
  • Maintain participant databases and scheduling systems.
  • Support participant recruitment initiatives and appointment conversion efforts.
  • Handle rescheduling requests and manage standby participant pools.
  • Ensure compliance with study protocols and data handling requirements.
  • Provide excellent participant experience throughout the study lifecycle.
  • Collaborate with cross-functional teams to ensure successful study execution.

Required Qualifications

  • High School Diploma or Bachelor's Degree.
  • 1-3 years of experience in a coordination, project support, study recruitment, or administrative role.
  • Experience managing scheduling, logistics, and participant coordination.
  • Strong organizational and multitasking abilities.
  • Experience interacting with external participants, customers, or clients.
  • Excellent verbal and written communication skills in English.

Preferred Qualifications

  • Experience supporting research studies, participant recruitment, event coordination, or customer operations.
  • Familiarity with participant management tools or scheduling software.
  • Experience handling confidential participant information.

Training Provided

  • Study protocols and procedures.
  • Participant management systems.
  • Secure data handling practices.

Language Requirement

  • English (Read, Write, Speak)
  • Proficiency Level: B2

 

Required Qualifications

  • High School Diploma or Bachelor's Degree.
  • 1-3 years of experience in a coordination, project support, study recruitment, or administrative role.
  • Experience managing scheduling, logistics, and participant coordination.
  • Strong organizational and multitasking abilities.
  • Experience interacting with external participants, customers, or clients.
  • Excellent verbal and written communication skills in English.

 

 

Mandatory Skills: Geographic Information Systems(Maps) .

 

The expected compensation for this role ranges from $25,000 to $50,000 .

 

Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

 

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

 

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
Information at a Glance

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Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.