Job Description
Job Title:  Technology Architect - L1
Req Id:  96478
City:  Louisville
State/Province:  Kentucky
Posting Start Date:  9/17/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Position:Genesys PureCloud
Location: Louisville, KY

 

Roles:

  • Configure and manage MLP’s Virtual Network in Genesys PureCloud, establish our core services in the VNET, enable Genesys PureCloud to serve as a part of MLPs network
  • Identity and access and configuration management, and monitoring strategy for Genesys PureCloud
  • Extend MLP standard systems management processes into the cloud including change, incident, and problem management
  • Establish internal pricing and instance selection model for Genesys PureCloud virtual machines
  • Integrate Genesys PureCloud management tooling with MLP including automation of spin-up and spin-down and billing approvals
  • Design and implement data protection options, including HA and BCP protection in Genesys PureCloud

 

Required Qualifications

  • BS in Computer Science or related field or equivalent years of experience.
  • Strong technical knowledge of Microsoft Genesys PureCloud cloud services.
  • Experience installing, configuring, deploying, and maintaining cloud-based servers and services running various operating systems in an enterprise environment.
  • Experience in creating tools, scripts, and automation with at least of the following: PowerShell, Python, Ruby, and Bash.
  • Excellent verbal and written communication skills. or more years of experience in architecting, building Genesys PureCloud Cloud solutions
Mandatory Skills: Genesys Cloud Contact Center Admin .

 

Experience: 8-10 Years .

 

Expected annual pay for this role ranges from $80,000 to $158,000 . Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
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