Job Description
Roles & Responsibilities:
- Architect and deliver scalable Exchange Online messaging solutions
- Lead migrations from Tenant to tenant during acquisitions
- Design secure mail flow, Retention policies and mailbox management
- Implement and manage M365 security & compliance policies (retention, audit, eDiscovery)
- Collaborate with security, network, and infrastructure teams on cross‑functional projects
- Automate repetitive task
- Create internal processes for BAU activities
- Maintain Infernal documentation for Exchange online Environment
- Support L3/L2 resources with technical troubleshooting
- Collaborate with Microsoft for implementing new features as posted in Message centre
- Work on the roadmap as published by Microsoft and check the scope and compatibility of new features in tenant.
- Work with Microsoft engineering and PG team to resolve critical issue,
- Co-ordinate with Vendors (Microsoft) to resolve critical issues
Skills Required:
- 8–10 years of experience in IT service delivery, preferably in core application support management.
- Strong background in triaging, ticket lifecycle management, and Night shift support models.
- Excellent client-facing communication and stakeholder management skills.
- Experience in consulting, root cause analysis, and requirement documentation is a plus.
- Applicable Bands for Project Role: B3
- Applicable Location for Project: Bangalore/Hyderabad/Kolkata– India
Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.