Job Description

We are excited to offer you this new opportunity within Wipro Technologies, one of the biggest brands in the industry at this moment with a well-established history in various domains. 
As part of this project and a new team, your role as a Buyer will be to build and co-manage a strong relationship with our client organization and perform based on defined SLA and KPIs, within energy and utility client industry.
 

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Responsibilities:

MDM Buyer
•    Ensuring timely and as per expected quality master data creation/modification/deletion;
•    Ensuring timely and as per expected quality SAP contract creation/modification/deletion for each LBU;
•    Assist to improve procurement and stock efficiency;
•    Assist Category Manager to implement in the various SAP systems the result of negotiations conducted globally with Vendors;
•    Price list contract identification, assistance to negotiation and deployment;
•    Responsible for meeting SLA’s as per SOW (Turn Around Time Targets for different business processes)
•    Manages the RPA supervision
•    Uses Winshuttle for mass upload the articles into SAP
•    Responsible for meeting accuracy of data as set by internal operations for the client
•    Proposes initiatives and process development activities
•    Undertake detailed master data analysis activity as directed by Master Data Manager
•    Regularly update managers and project teams with progress reports and dashboards
•    Update process documentation (SOP) whenever there are relevant changes in the process
•    Participates in project activities, testing, implementation and education to business user
•    Provides coaching and training (pre-process and general/process specific) for client and team members/newcomers.
•    Manages ad-hoc requests received from the team leader or client

PR TO PO Buyer
•    Purchasing tasks from the receipt of the Purchase Requisition (PR) through to placing and acknowledging a Purchase Order (PO);
•    Oversee the SLA & overall deliverables management;
•    Improvement upon and ensuring timely PO quality;
•    Assisting to generate savings;
•    Deliver different reports (regular and ad-hoc).
•    Provides coaching and training (pre-process and general/process specific) for client and team members/newcomers.
•    Optimization of stock;
•    Ensure on-time processing of Procurement transactions (RFQ, Requisition validation, PO creation, PO Amendments & PO expedites), in order to reach productivity target and keep backlog under control.
o    SAP systems to collect PR and proceed/register RFQ/PO
o    Service Now to clarify technical requests with LBUs
o    Macro Excel for the reporting and Supplier follow-up

RFX and Contract Admin Procurement Specialist
•    Ensure timely and accurate processing of RFx and Contract Management activities in accordance with defined procedures, SLAs, and quality standards.
•    Support sourcing and contract administration activities throughout the procurement lifecycle.
•    Create, manage, and follow up on RFx events, supplier communications, and required documentation.
•    Assist in contract creation, administration, maintenance, and archiving activities.
•    Support stakeholders and suppliers by providing timely updates and resolving routine process-related queries.
•    Monitor assigned requests and follow up on outstanding actions to ensure timely completion.
•    Contribute to savings and value creation initiatives through sourcing and procurement activities.
•    Utilize client systems and tools such as SAP, Ariba eSourcing, Agora, Sequana, ServiceNow, and MS Office.
•    Prepare and maintain regular and ad-hoc reports with a high level of accuracy.
•    Identify process exceptions and escalate issues when required.

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Master Data Management Buyer

What will you bring?
•    Good English language skills, written and conversational;
•    Expert level Orientation in Master Data Admin processes/Contract management;
•    MS Office & Key-boarding skills;
•    Experience of working on SAP or Oracle or any Data platform.
•    Procurement Experience: 5-7 years in delivering procurement initiatives.

Nice to have & Trainable Skills:
•    Exposure to Master Data Management; 
•    Neutral Voice and Accent and call management;
•    MDM domain knowledge and industry skills;
•    Technology Exposure - SAP/ S/4HANA, ARIBA/COUPA/similar system. 

PR TO PO Buyer 

Required Skills and Experience:
•    Good English language skills, written and conversational;
•    BPO Experience of 5 years minimum in Procurement operations;
•    Procurement exposure would be beneficial (with multiple industry experience);
•    Expert level Orientation in Procurement & PO Lifecycle processes;
•    Experience of working on SAP, SAP/4HANA, or Oracle, or ARIBA, or COUPA.

RFX and Contract Admin Procurement Specialist 
What will you bring? 
•    Good English language skills, written and conversational.  
•    Basic understanding of Procurement, RFx, Contract Management, and Source-to-Pay (S2P) processes.  
•    Experience working with SAP, Ariba, Oracle, COUPA, or similar procurement systems is an advantage.  
•    Good MS Office skills, particularly Excel.  
•    Strong attention to detail and accuracy.  
•    Good analytical and problem-solving skills.  
•    Ability to manage multiple tasks and meet deadlines.  
•    Customer-oriented mindset and effective communication skills.  
•    Team player with the ability to collaborate in a multicultural environment.  
•    Procurement experience: 2-4 years in Procurement Operations, RFx, Contract Administration, Customer Support, or related functions. 

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We are excited to offer you this new opportunity within Wipro Technologies, one of the biggest brands in the industry at this moment with a well-established history in various domains. As part of this project and a new team, your role as a MDM/ PR TO PO/ SQM Team Leader will be to build and co-manage a strong relationship with our client organization and perform based on defined SLA and KPIs, within energy and utility client industry. 

Master Data Management Team Leader

• Manages client relationship through providing daily operational support.  
• Work with the team to ensure all incoming Master Data (Contracts and Articles) queries are responded/treated on a day-to-day basis within the given language scope and within the agreed SLA and accuracy
• Contracts creation/change in SAP  
• Articles creation/modification/extension in SAP
• Source list creation in SAP  
• Update process documentation (SOP) whenever there are relevant changes in the process  
• Undertake detailed master data analysis activity
• Resolve/monitor resolution for all complex queries captured and recorded by team members, providing specialist guidance on the tools and processes in scope
• Suggest improvement initiatives - initiate and lead continuous improvement initiatives
• Communicate problem status and time to resolution to affected personnel
• Provide problem resolution tools and aids
• Interface and co-ordinate problem determination and resolution with appropriate support personnel
• Comply with the quality assurance procedures
• Provide required information related to Service Level commitments and of status of problems, including impact on Service Levels
• Use problem management information proactively to assist in the recognition and prevention/resolution of recurring problems
• Perform problem analysis, trending and reporting, including root cause analysis for escalations
• Create different reports for Business / internal purpose; prepare daily, weekly and monthly reports
• Provide support to the various end users & managers
• Communicate to the client and address any escalations
• Keeps track of volumes and quality of deliverables and reports at appropriate levels (ensuring even distribution of workload within the team members)
• Proactively work to resolve the process related issues within the team
• Ensure adherence to process essentials and compliance to customer requirements
• Ensure the team is kept motivated and be responsible for performance evaluation (including 1on1 with all the team members periodically)
• Meeting SLAs, Dashboard Reports, Handling client calls, Escalation process

What will you bring? 

• Good English language skills, written and conversational;
• Expert level Orientation in Master Data Admin processes/Contract management;
• MS Office & Key-boarding skills;
• Experience of working on SAP or Oracle or any Data platform.
• Procurement Experience: 4-6 years in delivering procurement initiatives.