Job Description
Role Summary: As a Microsoft Copilot Developer, you will design, build, and deploy AI-powered applications using Microsoft Copilot, Copilot Studio, and the Power Platform, integrated with Microsoft 365 and Azure services. You’ll collaborate with architects and business users to build intelligent copilots and custom generative AI experiences.
Responsibilities:
• Develop and configure Microsoft Copilot solutions using Copilot Studio and Power Platform.
• Integrate Microsoft Graph API, Azure OpenAI Services, and Cognitive Services into custom Copilot experiences.
• Implement prompt engineering and build semantic memory for copilots using RAG (Retrieval-Augmented Generation) techniques.
• Use Power Automate, Power Apps, and Power Virtual Agents to build workflows, apps, and chat interfaces.
• Collaborate with solution architects to convert business use cases into working copilots (HR, Finance, Customer Service, etc.).
• Perform unit testing, debugging, and support post-deployment monitoring of Copilot apps.
• Follow secure development best practices and ensure governance policies are adhered to.
Qualifications:
• 3–6 years of experience in software development, with 1+ year working on Microsoft Copilot or Power Platform tools.
• Hands-on experience with Copilot Studio, Power Virtual Agents, and Power Automate.
• Familiarity with M365 Copilot extensibility, Azure Cognitive Services, and OpenAI GPT models.
• Experience with Graph API, REST APIs, and integration with enterprise systems.
• Strong skills in JavaScript, Power Fx, JSON, adaptive cards, and conversational UX design.
• Understanding of security, identity (Azure AD, Entra ID), and role-based access control in M365.
• Excellent communication and documentation skills.
Preferred
• Experience in prompt tuning, LLM fine-tuning, or OpenAI APIs.
• Certification: Microsoft Power Platform Developer Associate, Azure AI Engineer, or Copilot Studio Specialist (if available).
• Exposure to Agile development, Azure DevOps, GitHub Copilot.
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Deliver
| No | Performance Parameter | Measure |
| 1 | Process | No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT |
| 2 | Team Management | Productivity, efficiency, absenteeism |
| 3 | Capability development | Triages completed, Technical Test performance |
Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.