Job Description
- Minimum 10-12 years of total experience working in IBM Mainframe, COBOL, JCL, CICS, DB2, Web Services
- Identifying areas where efficiencies could be improved, through the detailed analysis and diagnosis of re-occurring platform and service incidents
- Lead and manage the technical solution building exercises and propose solutions
- Lead and manage in building environments for testing and deployment of code/projects
- Review unit test results of the software units developed prior to system testing.
- Strong working experience and understanding of SDLC Processes (Preferably SCRUM, Kanban)
- Strong stakeholder management, facilitation, communication & presentation skills with a proven ability to influence and work in a challenging environment.
- Having prior experience with FIS Connex development would be an added advantage.
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Deliver
| No | Performance Parameter | Measure |
| 1 | Process | No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT |
| 2 | Team Management | Productivity, efficiency, absenteeism |
| 3 | Capability development | Triages completed, Technical Test performance |
Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.