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Job Description
Job Description: Manager - Wipro, Global Security Command Centre (GSCC)
Job Location: Bangalore, Karnataka
Job Summary
Wipro’s Global Security Group (GSG) is seeking a competent security professional to work as manager - operations for its Global Security Command Centre (GSCC).
This position is a fully work from office (WFO) role and is based in Bangalore, Karnataka.
͏Roles and Responsibilities
- The GSCC functions 24X7X365 days a year. The manager concerned will oversee and manage GSCC’s operations and its team.
- Manage, coordinate, refine and execute GSCC’s security operations.
- Technical soundness and at least a basic knowledge of AI is vital for this position.
- Oversee and manage the GSCC’s operations team while they act on employees’ service/security/safety-related calls/emails, ensuring a successful resolution and closure of the same.
- Ensure effective delivery and continued oversight of physical security systems, including CCTVs and alarms. Knowledge of Viewscape and Milestone applications is preferred.
- Oversee and manage the GSCC’s operations team while they monitor the command centre’s systems and applications for their functionality, status and conduct assessments.
- Coordinate and collaborate with the location security teams/security operation centres for an unimpeded functioning of security operations.
- Work with senior leadership, location security leads, crisis management units and other internal stakeholders and external partners on varied security/safety related tasks/incidents.
- Assist the geopolitical, security risks and analysis team as and when required.
- Work with third party external vendors and internal stakeholders for multiple administrative tasks.
- Handle other tasks/projects as assigned.
Qualifications and Experience Required͏
- Must be a graduate/post-graduate with strong technical competence and at least a basic knowledge of AI.
- Minimum 10 years of proven relevant experience in security/command centre operations.
- Excellent communication (spoken and written) skills.
- Expertise in MS Office 365.
- Proven experience of team leadership and management.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions.
Applications from people with disabilities are explicitly welcome.