Job Description
Job Title:  Solution Architect - L1
Req Id:  101026
City:  Melbourne
State/Province:  Victoria
Posting Start Date:  10/10/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Role Purpose


The purpose of the role is to create exceptional architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction.
 

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Role Overview:

We are looking for an experienced OSS Service Assurance Architect to lead the design and implementation of service assurance solutions within telecom OSS environments. The ideal candidate will have deep expertise in fault and performance management, probing, and integration of OSS tools such as IBM Netcool, ServiceNow, HP TeMIP, EMC Smarts, and others.

 

Key Responsibilities:

  • Architecture & Design
    • Define and develop OSS service assurance architecture covering fault, performance, SLA, and probing domains.
    • Design scalable and resilient solutions aligned with telecom standards (e.g., TMF, TOGAF).
  • Tool Expertise & Integration
    • Lead integration of OSS tools like Netcool, ServiceNow, HP TeMIP, EMC Smarts, EXFO, and Gigamon.
    • Ensure seamless interoperability with NMS/EMS systems and ticketing platforms.
  • Data & Analytics
    • Analyze KPIs, alarms, and logs across NSS and BSS layers.
    • Implement network analytics and big data solutions using tools like Kafka, NiFi, and Hadoop.
  • Protocol & Interface Management
    • Design and manage interfaces using SNMP, CORBA, XML, SOAP, REST, TL1, and ASCII.
    • Ensure robust data transmission and protocol compliance.
  • Process Alignment
    • Align architecture with telecom processes such as Trouble-to-Resolve (T2R) and Lead-to-Cash (L2C).
    • Support automation and optimization of assurance workflows.
  • Documentation & Governance
    • Create solution requirement documents, architecture blueprints, and integration specs.
    • Maintain compliance with regulatory and security standards.

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Required Skills & Experience:

  • 10+ years in OSS architecture with focus on service assurance.
  • Hands-on experience with fault/alarm management, performance monitoring, and SLA tools.
  • Good to have Experience implementing AIOps platforms like IBM Watson AIOps, Nokia Assurance Center, or similar
  • Strong understanding of telecom network domains: RAN, Core, SDN/NFV, IP/MPLS, DWDM, Ethernet.
  • Experience with virtualization (NFV), cloud platforms (AWS, Azure), and open-source tools.
  • Familiarity with OSS/BSS integration and telecom business processes.
  • Engineering degree in Computer Science, Telecommunications, or related field.

Preferred Qualifications:

  • Certifications in ServiceNow, TOGAF, TMF frameworks.
  • Experience with Frontier OSS or similar platforms.
  • Strong communication and stakeholder management skills.
  • Ability to work in multi-vendor and hybrid environments.
Mandatory Skills: Telecom Service Assurance .

 

Experience: 8-10 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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