Job Description
Job Title:  TECHNO FUNCTIONAL CONSULTANT L2
City:  Melbourne
State/Province:  Victoria
Posting Start Date:  5/21/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Role Description

Delivery Phase/Activities

  • Pre-PI Planning – work with architects & BAs on high-level platform impacts and estimates. Partner with IM and DMs to align pods to demand
  • PI Planning – Ensuring pods understand and are effectively considering NFRs as they plan their work

Test & Release – Ensures that NFRs are effectively considered in ongoing testing

 

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Responsibilities

  • R1: Ensures solution integrity throughout the PI cycle
  • R2: Be the first point of contact for solution guidance and the technical guidance within the domain
  • R3: Supporting SAF with high-level estimates, and be the key interface to architecture into the domain
  • R4: Work with the POD Managers to ensure that subdomain level Epics are well designed and broken down to Stories for specific POD delivery
  • R5: Provide a detailed understanding of the existing production functionality and existing system interactions to assists in the development of new solutions
  • R6: Ensure that non-functional and operational requirements are considered in all designs and appropriately prioritized across the technology domain’s work backlogs
  • R7: Work with architects to provide technical input/guidance for new RFP/work

Outcome

  • O1: Ensure the non-functional requirements are captured and there is a plan for pods to meet them
  • O2: Ensure that platform integrity is maintained when multiple value streams request outcomes with potentially overlapping solutions (in collaboration with the pod manager)
  • O3: Minimise disruption of current PI commitments by providing first level of support to SAF
  • O4: More accurate top-down estimates

Needs

  • N1: Early inclusion in solutioning discussions where there is the potential for an impact to the platform’s ability to meet NFRs
  • N2: Clear priorities from value streams so that I know where to focus my attention

 

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Deliver

No. Performance Parameter Measure
1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT
2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised
3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter

 

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Mandatory Skills: ServiceNow - IT Service Management .

 

Experience: 8-10 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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