Job Description
Job Title:  Infrastructure Support Specialist
City:  Mexico City
State/Province:  Mexico
Posting Start Date:  1/20/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

About the Project:

 

The current project focuses on operational excellence and infrastructure readiness across global Technology Centers sites. Key objectives include:

  • Infrastructure Foundations: Managing network and compute hardware, implementing resilience and redundancy, and ensuring compliance with standards.
  • Experience Environments: Deploying and maintaining demo environments, content management systems, and ensuring readiness for customer engagements.
  • Azure Identity & Access Management: Administering local Azure resources, hybrid cloud environments, and cost reporting.
  • Audio-Visual Systems: Providing first-line AV support, coordinating repairs, and enabling high-quality event experiences.
  • Events & Engagements: Supporting presenters and attendees, coordinating technical setups, and ensuring smooth execution of customer sessions.
  • Supplier Coordination & Asset Lifecycle: Managing vendor relationships, technology upgrades, and recycling processes.

͏

Responsibilities:

 

  • Acting as Point of Contact for local escalations, driving resolution and stakeholder communication.
  • Managing on-site infrastructure (network, compute, AV systems) and supporting operational processes.
  • Overseeing demo environments, inventory, and technical readiness for engagements.
  • Providing Azure administration, AV triage, and event support.
  • Collaborating with internal teams and external vendors to maintain service quality.
  • Driving continuous improvement in technology, processes, and customer experience.

͏

Deliver

No Performance Parameter Measure
1.   100% adherence to SLA/ timelines
Multiple cases of red time 
Zero customer escalation
Client appreciation emails 

 

͏

͏
Mandatory Skills: Cloud Azure Admin .

 

Experience: 3-5 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
Information at a Glance

Reciba alertas de trabajo

Recibir notificaciones cuando tengamos puestos vacantes y recibir otras noticias relevantes sobre la carrera


Registro >

Únete a nosotros

Explora los puestos vacantes que coincidan con tus intereses y habilidades


Buscar trabajos >

Si encuentra correo, anuncios o personas sospechosas que ofrecen trabajos en Wipro, envíenos un correo electrónico a helpdesk.recruitment@wipro.com. No envíe su currículum por correo electrónico a esta identificación, ya que no se supervisa para currículums y solicitudes de carrera.

Cualquier queja o inquietud con respecto a prácticas de contratación poco éticas / injustas debe dirigirse a nuestro Grupo del Defensor del Pueblo en ombuds.person@wipro.com.

Somos un empleador que ofrece igualdad de oportunidades. Todos los solicitantes calificados recibirán consideración para el empleo sin distinción de raza, color, casta, credo, religión, género, estado civil, edad, origen étnico y nacional, identidad de género, expresión de género, orientación sexual, orientación política, estado de discapacidad, estado de veterano protegido o cualquier otra característica protegida por la ley.

Wipro se compromete a crear un lugar de trabajo accesible, solidario e inclusivo. Se proporcionarán adaptaciones razonables a todos los solicitantes, incluidas las personas con discapacidades, durante todo el proceso de reclutamiento y selección. Las adaptaciones deben comunicarse antes de la solicitud, siempre que sea posible, y se revisarán de forma individual. Wipro brinda igualdad de oportunidades para todos y valora la diversidad.