Job Description
Role Purpose
The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction
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- Handle Ownership of Databases and provide Level 3 DBA support for designated servers.
- Install , setup & maintain Oracle real application cluster , Troubleshoot RAC , ASM issues.
- Database Build, Upgradation, Patching, Migration activities.
- Process/Performance improvement, Database stability improvement.
- Setup Oracle Data Guard and troubleshot data sync issues.
- Strong Backup and Restore strategies during disaster scenario. RMAN Optimization.
- Database standards/Best Practices implementation.
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Deliver
No | Performance Parameter | Measure |
1. | 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails |
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Experience: 3-5 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.