Reverse Logistics Project Coordinator
- Vendor Consolidation & Standardization: Lead the consolidation of existing vendor tasks and develop a standardized engagement model across all vendors.
- Process Development: Design, document, and implement consistent processes for vendor onboarding and performance management
- Stakeholder Collaboration: Work closely with internal teams to ensure alignment and successful implementation
- Performance Measurement: Establish key performance indicators (KPIs) and metrics to track vendor performance and adherence to the standardized model.
- Continuous Improvement: Identify opportunities for process improvement and efficiency gains within the vendor ecosystem.
- Risk Management: Develop and implement strategies to mitigate risks associated with vendor relationships and task execution.
͏
-
Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution
- Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc
- On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository
- Updates of accurate efforts in eCube, TMS and other project related trackers
- Timely Response to customer requests and no instances of complaints either internally or externally
Experience: 3-5 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.