Job Description
Job Title:  ADMINISTRATOR L3
City:  Miami
State/Province:  Florida
Posting Start Date:  3/11/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

IT Technical Support/Desktop Support

Miami, Florida

 

Job Description:

Seeking an Associate IT Logistics & Technical Support Analyst to manage laptop deployments and support end users.

Responsibilities include coordinating hardware logistics, imaging, provisioning, troubleshooting, and assisting users.

Key Responsibilities

• Oversee laptop preparation, shipping, and delivery for employees.

• Coordinate large deployment projects for PC and Mac systems.

• Track shipments and maintain inventory records.

• Collaborate with stakeholders and vendors on logistics issues.

• Communicate delivery details and resolve deployment challenges.

• Provide hardware and software support for workstations and mobile devices.

• Support Windows 10, macOS, Office 365, iOS, Android, and security tools.

• Assist with device imaging and configuration.

• Troubleshoot printers, networking, and LAN connectivity.

• Support communications solutions and meeting technology.

• Diagnose and resolve technical issues promptly.

• Explain concepts clearly to users and escalate as needed.

 

Preferred Qualifications

• 2+ years in logistics or IT support roles.

• 3+ years supporting 300+ users preferred.

• Experience deploying PC/Mac devices, troubleshooting networks, and supporting peripherals.

• Calm under pressure, strong problem-solving, and process improvement skills.

• Ability to read technical documentation and adapt quickly.
Mandatory Skills: Desktop Support .

 

Experience: 3-5 Years .

 

The expected compensation for this role ranges from $45,000 to $121,000 .

 

Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

 

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

 

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.