Job Description
Job Title:  Middleware Application Administrator / Websphere
City:  Mexico City
State/Province:  Estado De Mexico
Posting Start Date:  10/15/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

·         Provide end-to-end administration, support, and operational management of middleware platforms supporting business applications and enterprise services.

·         Install, configure, maintain, and support middleware platforms including IBM WebSphere ND, WebLogic, WebSphere Liberty, Apache HTTP Server, Tomcat, NGINX, JBoss, JBPM, and GemFire.

·         Provision, configure, and maintain web servers, application servers, middleware clusters, and associated runtime environments.

·         Configure and manage Single Sign-On (SSO), SSL certificates, authentication services, and identity integrations.

·         Support F5 BIG-IP, load balancing, DNS, firewall connectivity, and application traffic routing requirements.

·         Configure and maintain application monitoring and observability tooling including AppDynamics and enterprise monitoring platforms.

·         Support database connectivity, messaging integrations, and application onboarding activities.

·         Implement middleware security controls, CyberArk integration, and compliance-related configurations.

·         Support infrastructure build activities, environment provisioning, migrations, upgrades, patching, and production deployments.

·         Provide L2/L3 operational support, incident resolution, root cause analysis, and problem management.

·         Coordinate with application, network, storage, database, cybersecurity, and infrastructure teams to support project delivery and ongoing operations.

 

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LOCATION: MEXICO CITY or GUADALAJARA

Middleware Application Administrator

Areas of responsibility

Triaging and resolution of tickets-Provide resolution to high priority incident (P2) tickets, performing advanced troubleshooting and root cause analysis to ensure timely closure.

SLA Monitoring-Ensure SLA compliance for assigned technology areas and ensure proactive escalation management.

Performance tuning and optimization-Analyse system performance data, coordinate findings on system behaviour, and support capacity planning initiatives to enhance overall system efficiency.

Perform system Improvements-Create mitigation measures to evaluate new tools or improvements by collaborating with technical teams.

Handling disaster recovery-Perform security assessments and recovery drills, and implement necessary controls to ensure compliance with established security standards.

Reporting and stakeholder engagement-Participate in weekly and monthly service review meetings, provide updates on performance and issues, and support stakeholder communication to ensure transparency and service alignment.

Team Management-Collaborate with team members to resolve open tickets and service requests.

Knowledge base and continuous learning Contribute to updating SOPs, knowledge articles and maintaining the knowledge repository for the purpose of future ticket resolution.

 

Mandatory Skills: WebSphere Admin .

 

Experience: 5-8 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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