Job Description
- The Learnability Bar serves as the first point of contact for staff seeking fast, approachable, and reliable tech help. Creating a professional, friendly walk-up experience remains the top priority.
- Ensuring eSuite and other printers are fully functional, including Wi-Fi card installations, configuration, and troubleshooting. Keeping printing reliable across the HQ is a core function.
- Providing support for devices such as laptops, docking stations, and peripherals. This includes setup, hardware placement, and ensuring equipment is connected and operational.
- Handling software rollouts, updates, and user training. The Bar ensures staff can access and confidently use required applications, reducing downtime and confusion.
- Extending beyond headquarters by coordinating site-level support (e.g., contracting sites to install Wi-Fi cards into eSuite printers). This shows scalability and delivers consistent service across locations.
- Design event spaces and the tech needed to run large events. Also will design new conference rooms at satellite sites and HQ. Will even be apart of the installation of new rooms when mounting new hardware.
- Responsible for event setup and teardown. Also needs to be at the event to run the tech to ensure event rooms smoothly and be around for any issues that may arise.
- Be available for any meeting support. There are a lot of needs for this and this can range from helping a VIP start a high profile meeting and making sure externals are connected and ready to go. Must also be ready for off-platform support. Think Microsoft Podcasts or Cvent panels with QA or Earnings Calls
- Responsible for large scale broadcasts to the global company. Responsible for working with the correct EA’s to generate run of shows and schedule dry runs. Must also educate EA’s on best practices for running a broadcast and how to be successful. Setting up/Maintaining and using the TV Studio. Being there during the broadcast for any issues and any post broadcasting edits to the VOD.
- Responsible for maintaining all the room accounts and settings on the MTR for each room. As Neat continues to release new features you must implement them and configure them. Anytime there is a major patch you are onsite testing during the weekend to ensure meetings can happen on Monday. Camera settings and Microphone settings fall under this as well.
͏
͏
Experience: 3-5 Years .
The expected compensation for this role ranges from $45,000 to $110,000 .
Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.