Job Description
Job Title:  ADMINISTRATOR L3
City:  Minneapolis
State/Province:  Minnesota
Posting Start Date:  3/31/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

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Role Summary

The Data Center Technician (L2) provides advanced technical and operational support for data center infrastructure. The role leads complex IMAC activities, troubleshooting, DCIM accuracy, space and capacity support, vendor coordination, and site governance, while mentoring L1 technicians and ensuring compliance with design standards.

Key Responsibilities

Network & Cabling Infrastructure

  • Lead complex cabling and IMAC activities across copper, fiber, and twin‑ax.
  • Ensure end‑to‑end A/B redundancy compliance for network and power connectivity.
  • Validate backbone and device‑level cabling, labeling, and testing.
  • Review and maintain as‑built documentation, cross‑connects, and uplink records.

IMAC, Lifecycle & Advanced Hardware Support

  • Lead installation, relocation, and decommissioning of IT equipment.
  • Own hardware lifecycle activities, including:
    • Drive destruction coordination and witnessing
    • Hardware harvesting and spare inventory control
    • Decommission documentation and DCIM updates
  • Perform advanced break‑fix and upgrades (PCIe cards, VICs, DIMMs, PSUs).
  • Assist IT teams with troubleshooting (crash cart, CIMC, console access, reboots).

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DCIM, Space & Capacity Support

  • Ensure DCIM (StruxureWare) accuracy after every IMAC.
  • Maintain device inventory, floor plans, cabinet layouts, and documentation.
  • Support space planning by assessing rack space, growth, power, cooling, and network availability.
  • Assist in capacity planning meetings and reporting.

Power & Cooling

  • Support power planning at rack, PDU, RPP, and UPS levels.
  • Assist with line power installations and vendor coordination.
  • Monitor loads, identify risks, and escalate proactively.
  • Monitor UPS units and validate network connections to PDUs/ATS where applicable.

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Vendor, Facilities & Logistics Coordination

  • Coordinate with vendors, OEMs, contractors, and facilities teams.
  • Support tile cuts, brush guards, power adds, and site changes.
  • Request and track RFCs, INCs, access tickets, and delivery tickets.
  • Oversee shipping, receiving, and global logistics coordination.

Site Operations & Governance

  • Represent operations in CAB meetings, resiliency reviews, audits, and site walkthroughs.
  • Support business continuity and testing activities.
  • Act as escalation point for L1 technicians.
  • Provide 24×7 on‑call support per SLA.

Skills & Experience

  • 5–7+ years of experience in enterprise data center operations
  • Strong expertise in IMAC, cabling, power, cooling, and DCIM
  • Experience coordinating vendors and facilities teams
  • Ability to mentor junior technicians and manage complex tasks independently
Mandatory Skills: Datacenter - Wintel Stack .

 

Experience: 3-5 Years .

 

The expected compensation for this role ranges from $45,000 to $121,000 .

 

Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

 

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

 

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.