Job Description

Role Purpose

The purpose of this role is to perform initial business analysis and create basic process documents in line with defined guidelines to assist team members in understanding client requirements and supporting early-stage analysis and documentation activities.

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Role: Business Systems Analyst 

Note: Facets With BA is mandatory.

As a Business Systems Analyst on our AI and Automation team, you have a key role in designing automated solutions for existing business processes and supports redesigning processes in line with business requirements and the organization's digital strategy.

Primary Responsibilities:

• Work with business partners to identify business need, project scope, perform feasibility analysis, and prioritize deliverables
• Define the need and primary objectives, develop and document business requirements to ensure clients' needs are captured and delivered (e.g. use case-based Business Requirements Documents with evidence demonstrating competence writing unique, code-able, testable business requirements; user stories Requirements Traceability Matrix)
• Collaborate with Developers, Quality Assurance Analysts, Architects, Business Partners and other Technology teams to ensure requirements and design are completely understood
• Assist in quality assurance and user acceptance testing by writing test scripts, executing test cases and documenting defects (e.g. test case development; active participation and oral communication through defect triaging, use of application lifecycle management tools through code promotion)
• Ensure that deliverables meet agreed-upon standards for quality and non-functional requirements, and that the products meet the stated business need
• Collaborate with a cross-functional team of designers, business analysts, developers, testers and others to build and execute against Product Roadmaps and Release Plans
• Own, prioritize, and maintain the Product Backlog, including definition of user stories and acceptance criteria, assess impact of defects including providing key input on decisions
• Communicate progress, status, risks and issues regularly with Automation Leadership, partners and stakeholders. Problem solve issues and provide timely responses and solutions
• Leverage, learn and adopt the AI tools to support key roles and responsibilities

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years soliciting, reviewing and analyzing business requirements
• 2+ years of experience as a business analyst
• 2+ years of experience with claims
• 2+ years of experience creating and maintaining effective relationships in a professional environment
• 2+ years of healthcare experience
• 1+ years of experience gathering and working through business and/or technical requirements
• 1+ years of experience communicating with leadership
• 2+ years of proficiency experience utilizing Microsoft Excel, Word, and PowerPoint

Preferred Qualifications:

• 2+ years of experience utilizing Microsoft Visio
• 1+ years of experience working on Automation or Project Redesign projects
• 1+ years of experience in the Software Development Lifecycle (SDLC), including Waterfall and Agile Methodologies
• 1+ year of experience with SQL
• 1+ year of experience with the following tools/applications: SAS, Tableau, Jira, Rally
• 1+ year of experience  of leadership presentation experience
• 1+ year of experience understanding of workflow-based logic and conceptualize it as an automated solution
• 1+ year of experience with AI/ML, Generative AI