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Role Overview
We are seeking a Lead Workload Automation Engineer / Architect to define and drive the enterprise architecture, strategy, and operational model for IBM Tivoli/IBM Workload Scheduler (TWS/IWS) across distributed environments (on-prem and cloud). This role sets platform standards and reference designs, leads modernization and major upgrades/migrations, governs reliability and security practices, and serves as the senior technical partner for application, databases, and infrastructure organizations to deliver resilient, scalable scheduling services for mission-critical workloads. In addition, assist and supervise two job scheduling teams.
Key Responsibilities
- Own the end-to-end architecture for the TWS/IWS platform (components, topology, environments, integrations), including standards, patterns, and reference implementations.
- Provide technical oversight for additional (3rd-party) job scheduling platforms where used; establish operating standards, integration patterns, and support processes to ensure consistent controls and reliability.
- Lead enterprise-scale installations, upgrades, and migrations; define cutover/rollback strategies, coordinate change windows, and ensure readiness across dependent teams.
- Lead assessments of legacy scheduler instances and batch frameworks to identify candidates for retirement, consolidation, or migration; produce target-state recommendations, sequencing/roadmaps, and risk-based migration plans.
- Define reliability engineering practices for workload automation: availability targets, capacity planning, performance tuning, monitoring/alerting, and continuous improvement.
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Required Qualifications
- Experience in enterprise workload automation, including 7+ years of hands-on IBM TWS/IWS/IWA administration in distributed environments.
- For senior/lead equivalent roles, 8+ years of relevant ITSM/major incident operations experience may be required.
- IT Technology Certification is a plus
- Proven experience in a lead/architect capacity: defining platform standards/reference designs, guiding cross-team implementations, and making architecture decisions for reliability, scalability, and security.
- Strong Linux/UNIX engineering and production troubleshooting experience, including performance and availability triage.
- Advanced automation/scripting skills (shell plus Python and/or Perl) with experience building supported, maintainable operational tooling.
- Demonstrated ability to lead complex incident response and root-cause analysis, and to drive preventative action through problem management.
- Strong change leadership in regulated production environments (planning, risk management, implementation, validation, rollback) aligned with ITIL processes.
- Excellent stakeholder communication and ability to influence across applications, database, infrastructure, and security teams.
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Preferred Qualifications
- DB2 administration experience, including High Availability Disaster Recovery (HADR); familiarity with Oracle/Postgres and SQL.
- Experience with TWS/IWS integrations and APIs (REST/SOAP), event-based scheduling, and real-time/on-demand workload patterns.
- Experience with Tivoli Dynamic Workload Console (TDWC/TDWB) and critical path monitoring.
- Experience integrating file transfer solutions (e.g., SFTP/PGP/GPG, managed file transfer platforms) into batch workflows.
- Experience with SAP and other enterprise application integrations via TWS extended agents.
- Experience building dashboards/metrics and integrating with observability platforms (e.g., Grafana/Graphite).
- Experience defining platform standards, leading upgrades/migrations, and coordinating cross-team delivery (e.g., change windows, cutovers, rollback planning).
- Familiarity with cloud patterns and automation (e.g., infrastructure-as-code concepts, container/VM scheduling considerations) in support of workload modernization.
- Hands-on experience across ITSM processes (Incident, Problem, Change, Knowledge) in an enterprise environment.
- ServiceNow experience, including incident lifecycle management, documentation standards, and reporting.
- Working knowledge of ITIL concepts and IT service management best practices.
- Artificial Intelligence – Navigating all the AI APP – know how to communicate with it and know when not to use it when it does not meet your or the companies’ expectations
- Strong analytical and problem-solving skills to investigate issues and drive resolution.
- Ability to manage multiple tasks in a high-volume, high-urgency operations environment.
- Strong written and verbal communication skills, including confident facilitation on conference bridges.
- Able to write and review technical documentation and knowledge articles.
Experience: 8-10 Years .
The expected compensation for this role ranges from $80,000 to $158,000 .
Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.
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