Job Description
Job Summary
Seeking experienced Airport Domain professionals to support mission-critical Airport Operational Systems. The role involves L2/L3 application support, incident and problem management, vendor coordination, operational readiness, change management, and stakeholder engagement across airport operations portfolios including CDF, SCADA, IOCC, CAD, RMS, ACDM, AVDGS, FIDS, and Baggage systems.
Mandatory Skills
· Airport Domain Experience (Mandatory)
· Airport Operational Applications Support
· Incident, Problem & Change Management
· ServiceNow
· Vendor Management
· L2/L3 Application Support
Hands-on Experience in One or More of:
· RMS (Resource Management System)
· ACDM (Airport Collaborative Decision Making)
· FIDS
· AVDGS
· Baggage Systems / BHS
· CAD (Computer Aided Dispatch)
· IOCC Operational Systems
· SCADA Systems
· CDF (Central De-Icing Facility)
Key Responsibilities
· Provide L2/L3 support for airport operational applications and integrations.
· Manage incidents, service requests, RCA activities, problem management, and operational escalations.
· Coordinate with airport stakeholders, vendors, infrastructure, network, security, and project teams.
· Support airport operational systems including IOCC, CAD, CDF, SCADA, RMS, ACDM, FIDS, AVDGS, and Baggage applications.
· Execute failovers, DR exercises, maintenance activities, upgrades, patching, and operational readiness activities.
Mandatory Skills: Airports .
Experience: 5-8 Years .
The expected compensation for this role ranges from CAD 18/hr to CAD 22/hr .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.