Job Description
Job Title:  ADMINISTRATOR L3
City:  Mumbai
State/Province:  Maharashtra
Posting Start Date:  8/26/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Job Description: NGINX Administrator

Provide advanced administration, configuration, and troubleshooting support for Nginx and WAS environments, ensuring optimal system performance, stability, and scalability.

Roles & Responsibilities:

  • Manage and troubleshoot Nginx server configurations and performance issues.
  • Configure and optimize:
  • Reverse proxy setups
  • Load balancing and routing rules
  • SSL/TLS configurations
  • Perform performance tuning (caching, compression, worker settings).
  • Handle incident calls, conduct in-depth technical analysis, and provide resolution.
  • Perform Root Cause Analysis (RCA) for major incidents.
  • Implement change requests, deployments, and configuration updates.
  • Should have hands-on experience on Linux commands.
  • Shell Scripting knowledge.
  • Additionally Administer and troubleshoot WebSphere Application Server environments:
  • IHS & WAS installation and configuration
  • Application deployment
  • Cluster and node management
  • JVM tuning and analysis
  • Develop and maintain technical documentation and SOPs

 

Key Skills:

 

Nginx Administration, WebSphere, WAS, Linux, Reverse Proxy, Load Balancer, Performance Tuning, SSL/TLS, HTTP Debugging, 4xx, 5xx, JVM Tuning, Deployment, Incident Management, RCA, Shell Scripting, Production Support

 

Technical Requirements:

 

Primary – Nginx

  • Strong expertise in:
  • Nginx architecture and configuration
  • Reverse proxy and load balancing (Layer 4/Layer 7)
  • URL rewriting and request routing
  • SSL/TLS troubleshooting
  • Experience in:
  • Performance tuning
  • Debugging HTTP errors (4xx/5xx)

 

Secondary – WAS & IHS

  • Hands-on experience with:
  • WebSphere Application Server administration
  • Application deployments and troubleshooting
  • JVM tuning and performance analysis

 

  • Knowledge of:
  • Clusters, nodes, and federated environments

 

Other Skills

  • Linux/Unix administration
  • Shell scripting (preferred)
  • Monitoring tools (AppDynamics, Dynatrace, Prometheus)

 

Key Competencies

  • Strong analytical and problem-solving skills
  • Ability to handle production-critical issues
  • Leadership and mentoring abilities
  • Effective stakeholder communication

 

Key Performance Indicators (KPIs)

  • Complex incident resolution efficiency
  • RCA quality and prevention of recurring issues
  • System performance improvements
  • Change success rate
  • Team mentoring effectiveness

 

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Areas of responsibility  
Triaging and resolution of tickets Perform initial triage for high priority incident tickets (P2 tickets) which may have an impact across one or more processes and resolve priority incident (P3) tickets within defined SLAs.

Create log of incidents and Document observations and related root causes, to support in evaluation of mitigation measures. 

 

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Resolution of service Requests Fulfil software/hardware/network service requests within agreed timeline, ensuring timely completion and adherence to SLAs while maintaining quality and accuracy in request handling.
SLA Monitoring Monitor SLA timelines for entire lifecycle of high priority incident tickets (P2 tickets). Escalate as needed and participate in weekly or monthly service review meetings with clients and internal teams.
Change request execution Create change requests as per the priority of the incident tickets in adherence with the defined guidelines.

Present changes for approval with rollback plans in change approval meetings. Execute approved changes and document post-implementation outcomes.
Incident Analysis Analyse nature of incidents to support root cause analysis and related service improvement plans.

Contribute towards development of mitigation action to reduce repeat incidents, by identifying patterns of issues noted.

 

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Mandatory Skills: NGINX .

 

Experience: 3-5 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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