Title: Lead Administrator
Job Description | |||||||||||||
Position Title | Sybase Database Administrator L1 | ||||||||||||
BAND | |||||||||||||
Location | India | ||||||||||||
Department | Middleware | ||||||||||||
Role Summary | As a L1 resource of his /her team, he /she: · Takes up technical tasks and support day to day BAU tasks/Incidents/RFC’s. · Works in line with policies based on LEAN- best practices. · Assist L2/L3 Team. · Monitors various Service Now queues and emails.
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Key Responsibilities | |||||||||||||
Technical Expertise | · Experience to Production Server Environment. · Backup and restore of databases. · Should have handled database installations and patching as Sybase/Postgress DBA. · Installation and configuration of Sybase/Postgress Server and troubleshooting. · Troubleshooting and resolving user access on databases level. · Application DBA Exposure. · Sybase/Postgress 12.x and above database administration experience. · Knowledge in Replication, Clustering in Sybase/Postgress. · Exposure to new features of current Sybase/Postgress version · Development support/debugging procedures. · Unix ,Linux administration experience is desired. | ||||||||||||
Shift/Oncall & Weekend Support | Flexible to work in shifts
** Day light savings Period- Nov to Mar ( 1hour ahead) ** Public Holiday Support – Paris Holidays (Client Holiday) will be followed as public holidays and not India holidays | ||||||||||||
Process & Tools | · ITSM tool- HP Service Now – Ticketing tool for INC/SR/Change/Problem tickets. · In-house tools. · HP OMI for monitoring. · Basic knowledge on ITIL Process & Practices. | ||||||||||||
Educational Qualifications | · Bachelor’s degree or Master’s degree in Information/Computer technology preferred. | ||||||||||||
Key Competencies: | · 2yrs (Min) to 3 yrs of relevant experience in Sybase/Postgress database administration. · The candidate should have worked in a SLA driven environment. · Ability to work in a flexible, team-oriented and constantly changing environment. · Good Oral and Written communication skills. · Sybase/Postgress Certification. · Scripting language exposure like Python and PowerShell scripts. · Having previous banking BAU support will be added advantage. |