Job Description
Job Title:  Network Engineer L3
City:  Mumbai
State/Province:  Maharashtra
Posting Start Date:  7/20/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

Network Enginer L3 (Switching, Routing & Wireless) 

Job Location: Mumbai
   
Job Requirements / Technical Skills Required 
  
Required skills: 
LAN Switching, Wireless & WAN Technologies 
Strong precise understanding with Hands-on Experience on the Network Switching Routing, Wireless Technologies 

Switching-Routing (L2-L3) Technology: 
Hands-on Knowledge and working experience of VLANS, VTP, ISL, 802.1Q, Ether-Channel, 
STP, RSTP, MST, PVST, FHRP-Gateway Redundancy Protocols, Stacking, Switch Security, 
SPAN, RSPAN, ACL (Standard & Extended), QoS, Port-Channel, Route-map, PBR, SVI, IP Routing, Port-monitoring/mirroring. 

Wireless Technology: 
Hands-on Knowledge and working experience of Cisco Wireless Controllers, AP 
(Lightweight and Autonomous - All Models), FlexConnect, HA/SSO, ACL, Routing, WAP Groups 

Nexus Switches: 
Hands-on Knowledge and working experience of VRF, VRF-Leaking, Spine-Leaf, VPC, FEX, VDC, OTV, VxLAN, FCoE, Fiber Channel 
Hands-on Knowledge and working experience on Cisco 1900, 29xx, 35xx, 37xx, 38xx, 45xx, 65xx series switches; NEXUS 9K, 7K, 5K, 2K; Cisco WLCs: 3650, 5760, 3850, 25xx, 55xx, 
8500 series and WISM2; Cisco APs: Aironet 1142, 1242, 1815, 1830, 1850, 2602, 27xx, 2800, 3800, 9xxx series 

WAN / Routing Technologies: 
Hands-on Knowledge and working experience of eBGP, iBGP, OSPF, IP SLA, Route-map, ACL, 
Prefix-list, Static Routing, Route Re-distribution, MPLS, ILL, EIGRP, RIP Advantages. 

Firewalls: 
IPv4 Policy, Routing (Static), Zones, Nating, Public IPs, IPv6 

Monitoring Tools: 
PRTG, Cisco Prime, NimSoft, HP NNMi, SolarWinds, What'sUpGold, NetBrain, OpsRam or any other tools 

Central Services: 
Knowledge of DNS/DHCP, NAT, IPSEC/GRE VPN, VMs, ISE, TACACS, NAC, Proxy Public 

ITSM Tool: 
Service Now, BMC Remedy 
Understanding of: Knowledge of Incident Management, Problem Management, Change 
Management Process, and ITIL Compliance. 
Documentation Experience using tools like Visio, PPT, Excel, Word, Acrobat pro 
  
Role & Responsibilities 
Ensure to close the tickets (Request, Incidents, Tasks, ITCHG, PBI, KB) in adhere SLA Time 
Providing Guidance to L1 team to process the Tickets 
Adhere the Compliance & Quality on Tickets 
Participation in Bridge calls/MI to troubleshoot the critical issues 
Ability to work with different vendors 
Working with different regions of clients for day to day Network issues, flexible in work timings 
Working on medium/Major Network Projects 
Co-ordination with different teams to resolve the Connectivity issues 
Participating in CAB (Change Advisory oard) and presenting Change Requests; also, doing PIR (Post Implementation Review) for each changes and publish in report. 
Participating, driving MIM and preparing RCA in PB Management. 
Part of ARB (Architecture Review Board)/Engineering/Project team (internal and customer) for new design discussion, assessing and mitigating the risk. 
Providing inputs on the in-scope IT landscape for enhancement 
Leading / Driving the Technical discussion / reviews such as capacity planning, Risk reviews, major change planning, RCA, DR Drills 
Owning the Major incidents and Project task for respective tower / domain 
Providing inputs and assistance in technical changes such as Technology refresh, Migrations, New implementation / Roll out 
Perform analysis based on trend reports, capacity reports etc for in-scope IT landscape 
Provide inputs for fine tuning / enhancement with impact analysis of the fine tuning changes 
Discussion with OEM / Vendor / Suppliers for performance improvement 
 

͏

Do

  • Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup)
    • Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution
    • Conduct technology capacity planning by reviewing the current and future requirements
    • Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable
    • Strategize & implement disaster recovery plans and create and implement backup and recovery plans
  • Manage the day-to-day operations of the tower
    •  Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. 
    • Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower
    • Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges
    • Develop shift roster for the team to ensure no disruption in the tower
    • Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc.
    • Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps
    • Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness

͏

Team Management

  • Resourcing
    • Forecast talent requirements as per the current and future business needs
    • Hire adequate and right resources for the team 
    • Train direct reportees to make right recruitment and selection decisions 
  • Talent Management
    • Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness
    • Build an internal talent pool of HiPos and ensure their career progression within the organization
    • Promote diversity in leadership positions
  • Performance Management
    • Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
    • Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below
  • Employee Satisfaction and Engagement
    • Lead and drive engagement initiatives for the team
    • Track team satisfaction scores and identify initiatives to build engagement within the team
    • Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team 
    • Exercise employee recognition and appreciation 

͏

Deliver

No Performance Parameter Measure
1 Operations of the tower SLA adherence
Knowledge management
CSAT/ Customer Experience
Identification of risk issues and mitigation plans
Knowledge management
2 New projects Timely delivery
Avoid unauthorised changes 
No formal escalations

͏
Mandatory Skills: Network Data Admin .

 

Experience: 5-8 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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