Technical Delivery Manager

Role Purpose and Overview

The Technical Delivery Manager (TDM) holds a vital techno-functional leadership position, emphasizing strong technical ownership and accountability for the end-to-end delivery of applications. This role plays a pivotal part in a banking modernization program focused on migrating applications from legacy monolithic systems to scalable microservices architectures within Java-based technology stacks.

The TDM balances approximately 70% technical responsibilities with 30% functional and management duties, ensuring both the technical integrity of delivery and effective stakeholder engagement.

As a leader, the TDM will oversee complex technical projects, guiding multiple teams through design, development, deployment, and post-production support, while maintaining clear communication with stakeholders and managing delivery risks and governance.

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Key Responsibilities

1. Technical Ownership

• Serve as the primary technical owner for one or more critical applications, taking comprehensive responsibility for their lifecycle.
• Lead decision-making around application architecture, technical design, development challenges, and production issues to maintain robust and scalable systems.
• Provide expert guidance and resolve complex issues encountered by development and support teams, fostering proactive problem-solving.
• Ensure all technical decisions strictly align with broader modernization and microservices strategies to support organizational goals.

2. Application Modernization & Architecture

• Drive modernization initiatives, spearheading the transition from monolithic architectures to modular, microservices-based designs.
• Guide teams through architectural decomposition, service design, scalability, and performance optimization.
• Prioritize candidates and team members with precise experience in modernization to strengthen delivery capabilities.

3. Technology Leadership

• Leverage a substantial development background, primarily in Java or .NET technologies, to provide hands-on technical leadership.
• Stay updated on relevant Java and .NET platforms, understanding the nuances of versions and ecosystems.
• Perform or oversee code reviews where necessary, especially in teams without dedicated tech leads, ensuring code quality and adherence to standards.

4. Delivery & Environment Management

• Manage the deployment process across development, UAT, and production environments, ensuring seamless delivery and minimal disruptions.
• Understand and guide deployment methodologies, including manual procedures and partial DevOps automation.
• Participate actively in deployment planning discussions and foster a culture where developers are engaged in all delivery stages.

5. Stakeholder & Client Communication

• Act as the primary technical interface with client stakeholders, representing the delivery team professionally and effectively.
• Communicate clearly on project scope, timelines, risks, and dependencies to ensure mutual understanding.
• Proactively identify and communicate risks and mitigation strategies to prevent escalations.

6. Team & Delivery Management

• Lead teams ranging from 10 to over 30 members, managing multiple concurrent applications and complex delivery landscapes.
• Coordinate efforts across development, support, infrastructure, network, and storage teams to ensure cohesive delivery.
• Facilitate smooth collaboration across multiple technical domains and towers, driving high-performance outcomes.

7. Functional / Management Responsibilities

• Plan and track delivery progress meticulously to meet schedules and milestones.
• Manage dependencies and risks proactively, coordinating with multiple teams for full delivery readiness.

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Mandatory Skills & Experience

Technical Expertise

• Demonstrable hands-on experience with Java or .NET development, enabling informed technical leadership and guidance.
• In-depth understanding of microservices architecture and enterprise application delivery methodologies.
• Flexibility to support and guide both Java and .NET technology teams, presenting a distinct advantage.

Delivery & Leadership Competencies

• Proven track record of owning end-to-end technical delivery for complex, multi-application environments.
• Exceptional communication and negotiation abilities to engage diverse stakeholders and teams effectively.
• Capacity to manage multiple applications and complex stakeholder landscapes concurrently.
• Proactive and ownership-driven mindset, fostering accountability and resilience under challenging conditions.

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Core Competencies

• Client Centricity: Consistently prioritizing client needs and ensuring solutions deliver exceptional value.
• Passion for Results: Commitment to achieving and exceeding goals with quality and efficiency.
• Collaborative Working: Building strong working relationships across teams and stakeholders to drive success.
• Problem Solving & Decision Making: Applying analytical thinking to navigate complexities and make informed decisions timely.
• Effective Communication: Conveying complex technical and business concepts clearly to varied audiences.
• Demonstrating Stewardship: Taking responsibility for sustainable and ethical management of resources and outcomes.
• Being Responsive: Adapting swiftly to change and responding proactively to challenges and opportunities.

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Additional Skills & Professional Growth

• Experience with Spring Boot framework is mandatory, reflecting the technology stack's contemporary needs and enhancing microservices development.
• Knowledge of React JS or similar frontend technologies adds value, enabling better collaboration with UI/UX teams and enriching full-stack application understanding.

About Wipro Technologies

Wipro Technologies is a leading digital transformation partner known for bold ambitions and innovative solutions. As a part of our Technology Services unit in the Industry Cloud & Digital sector, you will be joining a forward-thinking organization committed to continuous reinvention and empowering employees to shape their careers.

Our environment promotes inclusivity, collaboration, and a passion for technology innovation. By joining us, you become part of a dynamic workforce dedicated to building modern, scalable, and efficient technology systems that redefine industry standards.

With 10-12 years of experience, you will have the opportunity to contribute to critical modernization initiatives while advancing your leadership and technical expertise in a supportive and purposeful corporate culture.