Job Description
Job Title:  Techno Functional Consultant L1
City:  Mumbai
State/Province:  Maharashtra
Posting Start Date:  1/6/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description: 

Job Description

CBR - 130K, location - mumbai , experience :8+yrs

Primary skills

  • Domain knowledge: First experience in supporting banking applications and their users (around TRADE FINANCE ideally, but any banking domain functional wise – client facing)
  • Technical skills:
    • SQL, Unix (mandatory),
    • Microservices, CI/CD tools (nice to have)
  • Critical and analytical thinking: capability to analyze complex business problems, prioritize requirements, and propose innovative solutions.
  • ITIL V3: Good knowledge in Incident management, Change Management & Problem Management
  • Communication: Strong expertise in communication oriented to business users and management.
  • Monitoring: ability to effectively monitor infrastructure, functional (logs) and performances of applications (Dynatrace is ideal, but other monitoring tool like Geneos, etc…

 

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Secondary skills

  • Agile methodologies: understanding of agile frameworks like Scrum or Kanban and related project management tools (JIRA).
  • Banking knowledge : knowing about CIB banking ecosystem – Finastra Trade Innovation Plus tool will provide an advantage
  • Project management: experience leading and delivering small projects with several contributors & represent Production by giving prerequisites for support activities during new project or new release

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2. Skill upgradation and competency building

  • Clear wipro exams and internal certifications from time to time to upgrade the skills
  • Attend trainings, seminars to sharpen the knowledge in functional/ technical domain
  • Write papers, articles, case studies and publish them on the intranet

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Deliver

No. Performance Parameter Measure
1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT
2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised
3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter

 

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Mandatory Skills: ITIL Incident Mgmt .

 

Experience: 5-8 Years .

 

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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