Job Description
We are seeking a technically skilled and proactive on-site AV & IT Technician to manage and support audiovisual systems in conference rooms and demo environments. The ideal candidate will have hands-on experience with Unified Communications, control systems, and AVoIP technologies, along with a solid foundation in IT infrastructure, Windows device management, and Entra ID (Azure AD).
Key Responsibilities:
- Manage, configure, and support Microsoft Teams Rooms and associated peripherals.
- Maintain and troubleshoot Extron control systems, AVoIP setups, and other AV infrastructure.
- Maintain and support delivery of live demos, integrating AV, windows endpoints, IoT devices and cloud services.
- Re-image and deploy Windows PCs using standard imaging tools and processes.
- Administer accounts in Microsoft Entra ID (Azure AD).
- Perform Windows Server administration, including patching, and basic services configuration.
- Collaborate with network teams to troubleshoot and support infrastructure.
- Maintain documentation for setups, configurations, and troubleshooting procedures.
- Support customers in presenting in the conference rooms.
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Preferred Qualifications:
- Experience with Microsoft Teams Rooms and Teams-certified hardware.
- Strong knowledge of Extron, Crestron, Q-Sys or similar AV control systems.
- Familiarity with AVoIP technologies and protocols (e.g., Dante, Biamp AVB, NDI, NVX).
- Ability to read AV system schematics and wiring diagrams and understand signal flow.
- Experience with Windows OS deployment, imaging, and troubleshooting.
- Proficiency in Microsoft Entra ID (Azure AD) and Microsoft 365 administration.
- Experience with Windows Server (DNS, DHCP, VMs).
- Understanding of networking fundamentals (VLANs, IP addressing, QoS, etc.).
- Bonus: Experience with Azure services, Power Platform, Intune, PowerShell, any programming language
Language Requirements:
- English: Required (professional working proficiency)
- German: Preferred (not mandatory, but beneficial)
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.